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United States Postal Service

3.2
(127 reviews)

Business Details

147 Quigley Blvd, New Castle, DE
19720, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 147 Quigley Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
147 Quigley Blvd, New Castle, DE
19720, United States

Hours

Monday8:00 AM - 7:00 PM
Tuesday8:00 AM - 7:00 PM
Wednesday8:00 AM - 7:00 PM
Thursday8:00 AM - 7:00 PM
Friday8:00 AM - 7:00 PM
Saturday8:00 AM - 4:00 PM
SundayClosed

Reviews

3.2
127 reviews
5 stars
62
4 stars
8
3 stars
2
2 stars
5
1 star
50
  • XM
    Xavier Mohammed
    Apr 3, 2026
    5.0
    Fast to send package off
  • SA
    Sharol Addison
    Mar 24, 2026
    1.0
    The Old New Castle Post Office is opening mail and resealing it back. I mailed my state taxes for Delaware two weeks ago with my return address clearly on the front. I received that mail back today, cut open from the bottom of the envelope, and a stamped seal on the front stating Return for Postage. I thought when mailing these types of mail and it being in state that it didn't require Postage. But the biggest issue is why ws it cut open from the bottom, which whoever did this can steal all of my personal information. I have complained to various areas of postal with my complaint, Quigley Blvd facility, Old New Castle Post Office, Post Office General, the Attorney Generals Office for Delaware and no one is taking this serious. I've talked to others in my development and they're having the same issues. I'm trying my best not to blow this issue out of the water with a mega lawsuit, but it's getting worse and whomever is doing this is getting bolder. I've witnessed mail carrier sitting in strip malls going through mail, which is odd in itself. I live in the Applebly Estates in New Castle Delaware. The Supervisor at the Quigley facility and the white guy who man's the Old New Castle facility state I would have to make a formal complaint, which I've done numerous and yet again today. I received 6 envelopes certified two years ago, went to the Old New Castle facility 500 Delaware Ave. The white gentleman went to retrieve my mail brought it out and four of those envelopes were open. I asked him why my mail was open he stated it's not open I said are you blind and turned around and asked two other's standing in line are these envelopes open, they replied yes. So I'm asking all those who's mail has been opened and resealed to respond enough is enough, I'm not accepting this as normal behavior anymore!
  • NS
    Nathaniel Starr
    Feb 11, 2026
    1.0
    Waited for over 45 minutes for a passport renewal. With an appointment. We were skipped by many regular customers and someone else getting a passport that showed up late for their appointment.
  • KS
    Kate Sweetman
    Jan 8, 2026
    1.0
    Horrible! Would not take my packages. They said I had too many. Lazy and incompetent, I have never seen such laziness. Are you serious? How is that allowed! Do your job!
  • MK
    Mary Kay Keller
    Dec 27, 2025
    1.0
    I live in the Apartments on 9th Street facing Washington Street. I cannot count the number of times peoples packages have been delivered to our building that belong to other people in this area. I have picked them up and delivered them to where they belong. It's is NOT okay for people expecting their packages to be left wondering what happened. Additionally whoever sent them is losing $$. This is the same for Fedex and Amazon. Train your employees better and or treat them better.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

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