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The Mail Box Store of New Castle

4.3
(72 reviews)

Business Details

20 Penn Mart Shopping Ctr, New Castle, DE
19720, United States
(302) 991-0121
https://www.newcastlemailbox.com/

About

Mailing ServiceInvitation Printing ServiceCopy ShopBanner StoreFlag StoreLogo DesignersCopy StoreGreeting Card ShopTruck Rental AgencyMoving Supply Store
One Stop shop for packing, shipping, mail and business services.

Location

The Mail Box Store of New Castle
20 Penn Mart Shopping Ctr, New Castle, DE
19720, United States

Hours

Monday8:30 AM - 6:00 PM
Tuesday8:30 AM - 6:00 PM
Wednesday8:30 AM - 6:00 PM
Thursday8:30 AM - 6:00 PM
Friday8:30 AM - 6:00 PM
Saturday9:00 AM - 3:00 PM
SundayClosed

Reviews

4.3
72 reviews
5 stars
58
4 stars
1
3 stars
1
2 stars
3
1 star
9
  • SP
    shashankgandhi paladugu
    Mar 21, 2026
    5.0
    Great Service. Great people.
  • AZ
    Anettra Zack
    Mar 12, 2026
    1.0
    Be aware of hidden shipping fees. I was charged hidden fees for a 1pd item using ground advantage. When I inquired with the owner Elaine who was extremely rude and unprofessional. Elaine had very little knowledge about the fees she charge me. I will drive a extra 1/2 mile and go to the post office directly. For the record customers should be told about additional fees etc.
  • SA
    Sultan alotaibi
    Mar 10, 2026
    1.0
    I thought you can just drop you return packages here when you already have a prepaid return label, but they still charge you $3 for no reason!!!
  • NR
    Niyah Richardson
    Feb 4, 2026
    1.0
    As long as I’ve been coming here I’ve never had a bad experience. But there’s always that 1 time right? I went to have a paper printed, 1 single paper and was charged $3. If all forms need to be emailed, how is that an email printing charge? $3 for a single page is criminal. And then to add the icing on the cake the document wasn’t even legible, this was a document I needed for an interview and over charged for a single page and then you didn’t even check to make sure the document printed correctly. I will not be utilizing this establishment any longer. Please do better!!!
  • NV
    Nathan V
    Jan 6, 2026
    1.0
    Very rude staff that did not want to help with anything

Brand Certified Facts from The Mail Box Store of New Castle

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Certified April 12, 2026Yext Knowledge Graph
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