The Mail Box Store of New Castle

Reviews

• SP

  shashankgandhi paladugu

  Mar 21, 2026
  5.0
  Great Service. Great people.
• AZ

  Anettra Zack

  Mar 12, 2026
  1.0
  Be aware of hidden shipping fees. I was charged hidden fees for a 1pd item using ground advantage. When I inquired with the owner Elaine who was extremely rude and unprofessional. Elaine had very little knowledge about the fees she charge me. I will drive a extra 1/2 mile and go to the post office directly. For the record customers should be told about additional fees etc.
• SA

  Sultan alotaibi

  Mar 10, 2026
  1.0
  I thought you can just drop you return packages here when you already have a prepaid return label, but they still charge you $3 for no reason!!!
• NR

  Niyah Richardson

  Feb 4, 2026
  1.0
  As long as I’ve been coming here I’ve never had a bad experience. But there’s always that 1 time right? I went to have a paper printed, 1 single paper and was charged $3. If all forms need to be emailed, how is that an email printing charge? $3 for a single page is criminal. And then to add the icing on the cake the document wasn’t even legible, this was a document I needed for an interview and over charged for a single page and then you didn’t even check to make sure the document printed correctly. I will not be utilizing this establishment any longer. Please do better!!!
• NV

  Nathan V

  Jan 6, 2026
  1.0
  Very rude staff that did not want to help with anything