United States Postal Service

1.5
99 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 501 Delaware St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
501 Delaware St, New Castle, DE
19720, United States

Hours

Reviews

1.5
99 reviews
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84
  • JS
    Joseph Santos
    Nov 12, 2025
    1.0
    Was not open on time
  • NM
    Nancy Sanchez Moreno
    Dec 11, 2020
    1.0
    Perdieron mi paquete 😒☹️
  • TG
    T Garcia
    Sep 6, 2017
    1.0
    This is the worse place ever dealing with any postal service. I live in Baltimore and my sister was supposed to had mailed a small bubble envelope package 2 weeks ago from this location. I haven't received anything as of today 9/6/17. I'm sitting on hold for 40-50 minute wait time as what the automated system states and I'm still on hold. This is f'n ridiculous from this experience alone I wouldn't recommend anyone using this postal service I have never waited for mail this long and it's not even a package
  • AA
    Ashley Alley
    Jan 30, 2016
    1.0
    Have been waiting all day for a package to arrive and I kept checking the tracking on it saying it was in route but I check again about 5:30 and now the tracking stated that the mail carrier tried to deliver and didn't get an answer and left a note in a secure location ummmmm no package no note and no mail! I go to the postal service to find the package and tell them what happened and the guy was just like oh he was probably just trying to get done his day because it was getting late. But It isn't here it should be delivered today.so her I am once again wasting a Saturday waiting on the mail to be delivered!!!!!!!! Ugh so irritating

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.