Business Details
128 Sunset Blvd, New Castle, DE
19720, United States
Certified by Staples • Feb 22, 2026
(302) 395-3910
Certified by Staples • Feb 22, 2026
https://stores.staples.com/de/new-castle/128-sunset-blvd
Certified by Staples • Feb 22, 2026
About
Certified by Staples • Feb 22, 2026
Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in New Castle, DE provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Staples • Feb 22, 2026
Hours
Certified by Staples • Feb 22, 2026
Reviews
3.8
204 reviews
5 stars
116
4 stars
22
3 stars
13
2 stars
5
1 star
48
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some staff members received praise for their friendliness and helpfulness, others were reported as rude or indifferent.
Staff Knowledge
Customers noted inconsistencies in staff knowledge, with some employees being very helpful while others seemed untrained or overwhelmed.
Wait Times
Many reviews highlighted long wait times for service, especially during busy periods, leading to frustration among customers.
Store Cleanliness
Several customers reported issues with store cleanliness, particularly in high-traffic areas like the entrance and printing sections.
Product Availability
Customers appreciated the variety and availability of products, especially for back-to-school supplies, but some experienced issues with order fulfillment.
- CBchiquita bayardFeb 11, 20264.0Love ❤️ staples always order from there get order on time
- OSOlamilekan SanusiFeb 9, 20265.0Excellent service
- RCRaya CooperFeb 3, 20265.0Excellent customer service and has all your office needs!
- MMMikeJan 22, 20263.0Don’t expect amazing service or consistently knowledgeable staff (you get lucky sometimes), but if you already know what you need, they usually have it in stock and you can get it the same day instead of waiting for an online order. Solid for convenience and selection—just not the place I go for expert help.
- LBLea BantumJan 16, 20261.0Yesterday was the worse experience ever and I didn’t see it coming. The wait in the Amazon line is par for the course, after a 20 minute wait, a return customer entered and decided to stand to the right of me complaining about the service and jumped the line. Suddenly the customer service representative, from 0-100, (a new hire) became aggressive, loud, and verbally abusive towards me with false accusations and insults; disgusting. I try to diffuse the situation, but she wasn’t having it and hurled more insults. I left quietly. Although I frequently use this location and it’s nearby I cannot return! She changes the whole climate!
Frequently Asked Questions About Staples
What services does Staples in New Castle, DE offer?
Staples provides printing, shipping, technology, travel, and recycling services, along with products essential for working and learning.
What are the operating hours of Staples in New Castle?
Staples is open Monday through Saturday from 9:00 AM to 8:00 PM and Sunday from 10:00 AM to 6:00 PM.
Can I get same-day delivery and curbside pickup at Staples New Castle?
Yes, Staples offers in-store pickup, curbside pickup, delivery, and same-day delivery services.
What payment methods are accepted at Staples in New Castle, DE?
Staples accepts American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, and Visa.
Which popular brands can I find at Staples in New Castle?
Staples carries brands such as Amazon, Dell, HP, Apple, Microsoft, Canon, Epson, Logitech, and many more.
What types of products are available at Staples in New Castle?
Products include computers, laptops, printers, office supplies, furniture, notebooks, pens, cleaning supplies, and more.
Is there free Wi-Fi available at Staples New Castle?
Yes, Staples offers free Wi-Fi to its customers.
Where is the nearest shipping service apart from Staples in New Castle?
The UPS Access Point location and UPS Alliance Shipping Partner are nearby for convenient shipping needs.
What dining options are near Staples in New Castle?
Nearby dining options include Ed's Hot Dogs, TGI Fridays, Arby's, and Wendy's for various meals and quick bites.
Where can I find banking and ATM services near Staples in New Castle?
WSFS ATM and Citizens Bank are close by, providing convenient access to banking and ATM services.
Brand Certified Facts from Staples
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Certified February 22, 2026Yext Knowledge Graph
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