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FedEx Ship Center

3.1
(749 reviews)

Business Details

Two Commons Blvd, New Castle, DE
19720, United States
(800) 463-3339
https://local.fedex.com/en-us/de/new-castle/ilga

About

Shipping ServiceMailing ServicePackaging Supply StoreFedEx
Visit FedEx Ship Center in New Castle, DE when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.

Location

FedEx Ship Center
Two Commons Blvd, New Castle, DE
19720, United States

Hours

Reviews

3.1
749 reviews
5 stars
293
4 stars
94
3 stars
43
2 stars
23
1 star
296
  • BB
    bparham2
    Feb 21, 2026
    5.0
    Went to FedEx today on Commerce Rd., New Castle DE today. Clerk Michelle was 100% Fantastic! If I could give more than 5 Stars I would 👏🏽👏🏽
  • TG
    Tom G
    Feb 12, 2026
    1.0
    My package has been sitting at the facility for 7 days with no explanation or customer service help.
  • JR
    Joseph Rose
    Feb 6, 2026
    1.0
    February 4th 2026 a fedex driver crashed into my barn causing damage, jumped out took a look and then fled without saying anything. Horrible service.
  • JT
    Jonathon Thompson
    Jan 30, 2026
    1.0
    Same experience as many below with packages routed through this location. Repeatedly claim that a delivery attempt was made when it is not happening. Today I sat in my living room and watched the FedEx truck slow roll past my house to take a picture then claim I wasn't home.
  • MH
    Mike H
    Jan 19, 2026
    1.0
    For the third time my package that was scheduled to arrive was not delivered on time. Each time I receive texts saying the package was on the truck to be delivered. Because the packages required signatures, I spent the whole day waiting for the packages to arrive. They never arrived. On two of the deliveries, it said that they attempted to deliver the packages, and I was not home to sign. Which was a lie. I was home both days. I have multiple ring cameras that show when anyone comes to the door or walks up my driveway. When I checked my ring cameras, there was never any FedEx truck or driver attempting a delivery to my house. I had to spend another day, all day, at home waiting for redelivery of the package. Calling the customer service line is a waste of time. You either have to deal with a terrible voice response unit that just states that the package is the truck for delivery. If you are lucky enough to talk to a live person, who sounds as if they're not in the United States, they tell you the same as the VRU that the package is on the truck and is out for delivery and can provide no further information. There is no way to contact anyone in authority to file a complaint. FedEx used to be dependable, but not anymore.

Frequently Asked Questions About FedEx Ship Center

What types of shipping services does FedEx Ship Center in New Castle offer?

FedEx Ship Center offers FedEx Priority Overnight, Standard Overnight, 2Day, Economy Saver, Ground, International, and Express Freight shipping services.

Where is the FedEx Ship Center located in New Castle, DE?

It is located at Two Commons Blvd, New Castle, DE 19720, USA.

Brand Certified Facts from FedEx Ship Center

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Certified March 08, 2026Yext Knowledge Graph
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