FedEx Ship Center

3.1
733 reviews
Exterior view of FedEx Ship Center
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Business Details

Two Commons Blvd, New Castle, DE
19720, United States
(800) 463-3339
https://local.fedex.com/en-us/de/new-castle/ilga
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About

Shipping ServiceMailing ServicePackaging Supply Store
Visit FedEx Ship Center in New Castle, DE when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.

Location

FedEx Ship Center
Two Commons Blvd, New Castle, DE
19720, United States

Hours

Reviews

3.1
733 reviews
5 stars
287
4 stars
94
3 stars
43
2 stars
23
1 star
286

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported significant problems with package deliveries, including missed deliveries, packages marked as delivered but not received, and delays without clear communication.

Customer Service

Feedback highlighted a mix of experiences with customer service, ranging from helpful and polite staff to rude and unprofessional behavior from some employees.

Efficiency

While some customers praised quick service and smooth pick-up/drop-off experiences, many others noted long wait times and understaffing as major issues.

Package Handling

Several reviews mentioned damaged packages upon delivery and poor handling practices, leading to dissatisfaction with the shipping process.

Mixed Experiences

Overall, experiences varied widely, with some customers expressing satisfaction with specific employees while others reported systemic issues with the service.
  • GC
    Greg Chapman
    5 days ago
    5.0
    Fast and friendly
  • RD
    Robert Dellamotta
    Oct 28, 2025
    1.0
    Understaffed. Avoid using this site if you are in a hurry. Simple pick up and drop off with labels can take half an hour.
  • BS
    Brandon Stone
    Oct 22, 2025
    1.0
    Fed ex is a scam artist at finest, use USPS or UPS. You'll ship a package then they'll charge you over double in price by adjusting incorrect measurements and adjusting the package weight 5x of what it really is. Shipping is already outrageous in pricing, I will never return to do business again.
  • SG
    Suren Gevorkyan
    Oct 14, 2025
    1.0
    After a failed delivery attempt my package is still there with no estimate on delivery date, while they promised they will deliver it on Monday.
  • BW
    Ben Wingate
    Oct 10, 2025
    1.0
    First you deliver a package that looks horrendous, then we decide to throw it onto my concrete porch which probably makes it worse. I'd assume my package was just tumbling around the truck cause everything was torn up and the black stain on 150 dollar pants is pretty irritating. FedEx keeping their reputation alive and we'll.
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Frequently Asked Questions About FedEx Ship Center

What types of shipping services does FedEx Ship Center in New Castle offer?

FedEx Ship Center offers FedEx Priority Overnight, Standard Overnight, 2Day, Economy Saver, Ground, International, and Express Freight shipping services.

Where is the FedEx Ship Center located in New Castle, DE?

It is located at Two Commons Blvd, New Castle, DE 19720, USA.