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Transdev Service GmbH

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About

Corporate Office
Wir sind die Transdev Service GmbH, Ihr engagiertes Team für Kundenservice im Verkehrssektor. Als Teil der Transdev-Gruppe profitieren wir von Erfahrung und Strukturen eines europaweit tätigen Mobilitätsanbieters. Seit über 20 Jahren unterstützen wir die Transdev-Gruppe, Verkehrsverbünde und weitere Verkehrsunternehmen dabei, ihre Kund*innen professionell zu betreuen. Dazu gehören die Beantwortung von Anfragen, Betreuung von Abonnements, Bearbeitung von Kundenreklamationen, Fahrgastrechteanträgen und Automatenstörungen sowie die Aufnahme von On-Demand-Bestellungen. Mit modernen Technologien und flexiblen Abläufen stellen wir sicher, dass unsere Verkehrsunternehmen und deren Fahrgäste jederzeit auf verlässlichen Service zählen können.

Location

Transdev Service GmbH
3-5 passage, Neubrandenburg, MV
17034, Germany

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.