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United States Postal Service

1.9
(205 reviews)

Business Details

298 E Main St, Middletown, DE
19709, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 298 E Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
298 E Main St, Middletown, DE
19709, United States

Hours

Monday8:00 AM - 5:30 PM
Tuesday8:00 AM - 5:30 PM
Wednesday8:00 AM - 5:30 PM
Thursday8:00 AM - 5:30 PM
Friday8:00 AM - 5:30 PM
Saturday8:30 AM - 1:00 PM
SundayClosed

Reviews

1.9
205 reviews
5 stars
34
4 stars
11
3 stars
6
2 stars
13
1 star
141
  • RA
    Rameez Abad
    Apr 17, 2026
    1.0
    Staff loves to close early instead of 5:30 they close at 5:15. Another failed department of the federal government.
  • CH
    Caroline Hodgson
    Mar 6, 2026
    1.0
    Rude, accusatory, rude, fail to take responsibility for their mistakes, rude, slow, don’t care about appointment times, and RUDE!
  • MM
    Mary Ann Maycen
    Feb 19, 2026
    5.0
    I have been reading all these bad reviews about the Middletown Post Office. I have used this Post Office many times and the employees have always been very friendly and helpful. I had to go there today as I lost my key to my mail box. I was greeted with a smile and was handed all the paper work I needed in a professional way. The line was long and there were only two ( 2 ) employees behind the counter. I was surprised how quick the line moved. I noticed this generation has no patience and is always in a rush. Try and remember to be kind and think that their job is not as easy as it looks, especially when they are short staffed. I suggest spending a day with one of the employees and actually see what all is involved. You may have a different opinion.
  • TG
    Tristen Graham
    Jan 23, 2026
    1.0
    Terrible the older black lady was very very rude ain’t talk to me on how to walk thru the steps on returning an item from Amazon with a QR code. I will never be back something needs to change.
  • JR
    Joseph Rowan
    Jan 20, 2026
    1.0
    Denise is incredibly rude and unprofessional. Hard to understand how someone in a customer facing role would have such poor communication skills & be allowed to continue in their role. This place needs an overhaul - this is the third rude and unprofessional interaction I’ve encountered.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified April 26, 2026Yext Knowledge Graph
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