United States Postal Service

3.6
54 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 651 Valley Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
651 Valley Rd, Hockessin, DE
19707, United States

Hours

Reviews

3.6
54 reviews
5 stars
29
4 stars
2
3 stars
5
2 stars
6
1 star
12
  • SS
    Sahir Saiyad
    4 days ago
    5.0
    The best post office I have ever been to in my life! Don’t believe any bad review written here. From the friendliness and professionalism of the staff to the great knowledge they all possess in their jobs. I have done everything here from shipping packages to getting passports and even have a post office box. They all go above and beyond and are always ready to answer any questions and help if any issue should arise. I have been coming here for over 10 years and have since moved but still make the drive to come here even though the drive is longer than going to my local post office. Thanks Hockessin post office and crew for making it such an enjoyable experience.
  • NC
    Noah Campbell
    4 days ago
    5.0
    I recently visited the Hockessin Post Office for some passport renewal paperwork. Unfortunately, I had recent surgery on my right hand and couldn’t write comfortably. When I asked for assistance, the front clerks didn’t offer much help, and I felt a bit let down. However, Mark Ware, one of the mail carriers, truly stepped up. He went above and beyond to help me fill out all the necessary forms and made the whole process so much smoother. I’m incredibly grateful for Mark’s kindness and professionalism. He definitely deserves a five-star review!
  • ZL
    Zifeng Li
    Dec 23, 2025
    1.0
    While the staff did their job, they were not friendly or caring, and the interaction left us feeling uneasy. We felt treated differently than the customer ahead of us. What stood out to me was that my nine-year-old daughter independently said the experience felt “creepy” when we walked out. Additionally, there were no pens available at the counter, and we had to request one.
  • AA
    Arlene
    Dec 4, 2025
    5.0
    They went above and beyond to help me find my missing package!!!! Thank you! Happy holidays!
  • RD
    Riya Dattani
    Sep 9, 2025
    1.0
    Extremely poor customer service. Staff need to be more patient, polite, and respectful. Or maybe they need to be taught how to do their job sufficiently.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.