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Visit your local Post Office™ at 651 Valley Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Extremely poor customer service. Staff need to be more patient, polite, and respectful.
Or maybe they need to be taught how to do their job sufficiently.
LL
Linda
Aug 12, 2025
5.0
Get on time mail
WW
William Watt (Big Willie)
Jul 23, 2025
1.0
Do not use this branch for your Passport needs. Incompetence on every level. Don't let them convince you that your paperwork is wrong. They messed up my daughter's application so bad that she missed out on her trip to Canada for her college internship. Their mistakes are costing our family in real world ways. They are clueless. The manager (Jack) will come out and be nice and smile and make empty promises and then do absolutely nothing to help. It has been a nightmare going on 2 months now. And when we were in there trying to talk to the manager, another parent was in there to complain about a passport problem. This seems to be a known problem that is going on and not being addressed. I recently contacted my State Senator and State representative for help.
TK
Tyler Katsanes
Jun 27, 2025
5.0
I come here on a daily basis multiple times a week and I drop off tons of packages each time and the workers are always extremely nice and friendly and ready to help. no matter the weather, what time of day it is or what is going on they always make sure the customers are good… thank you
JH
Jeannine huber
Jun 16, 2025
2.0
Let be start by saying I went there about 3 years ago to get my son a new passport and it was great. The guy was professional and helpful.
This time, (June 2025) was a different story. Do NOT go to this post office if you need to get a second valid passport , (which is very uncommon - mostly just special circumstances, which we had) The young woman who helped us did not understand what we were trying to do. (We explained several times and had all the correct paperwork) She still filed it as a replacement passport which is not what we wanted. It's such a long story but I went back trying to explain and resolve the issue, and she was soooo RUDE and inconsiderate even though I was being nice to her! She got her co -worker (supervisor?) to deal with it and he was great because he actually listened to me and helped me. (while she was rolling her eyes the whole time and refused to admit she made a mistake)
To sum it up, her mistake cost us a needless 280$, and now my son can not go on his summer trip and she has no idea.
So go somewhere else if you need this service, it was soooo frustrating.!
Update… I talked to Jack (a supervisor) today about my situation and he was so nice and apologetic and I felt heard. Just sorry I didn’t see him the first time!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 651 Valley Rd?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more at this Post Office location.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time U.S. passport applications and you can schedule an appointment for passport photo services as well.
Do I need an appointment for passport services here?
Most passport services require an appointment using the online scheduler, although limited walk-in hours may be available at select locations.
What are the operating hours for this Post Office?
The Post Office is open Monday through Friday from 7:00 AM to 4:30 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.
How can I get a PO Box at this Post Office?
You can apply online or in person with two valid forms of ID and a completed application. Search for available boxes and reserve one securely online.
Can I access my PO Box after hours at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary by location, so check with this Post Office for specific access times.
Are there any nearby places where I can get mobile phone services before or after my Post Office visit?
Yes, Verizon Authorized Retailer - Wireless Zone and Verizon are nearby mobile phone stores where you can shop for wireless devices and services.
What dining options are close to the United States Postal Service on 651 Valley Rd?
You can visit Friendly's for ice cream and burgers, Redfire Grill Steakhouse for steaks and American cuisine, or Tony Luke's for sandwiches nearby.
Are there any parks or recreational areas near the Post Office where I can spend time?
Yes, Tweeds Park Soccer Fields is a nearby park and sports venue where you can relax or participate in recreational activities.