United States Postal Service

3.3
119 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 147 Quigley Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
147 Quigley Blvd, Historic New Castle, DE
19720, United States

Hours

Reviews

3.3
119 reviews
5 stars
61
4 stars
8
3 stars
2
2 stars
5
1 star
43
  • AT
    Amanda Todd
    5 days ago
    5.0
    Love it
  • ED
    Edward Davis
    Oct 31, 2025
    5.0
    The self service area is open 24 hrs
  • SB
    Skyler Black
    Aug 3, 2025
    1.0
    I sent out a small package on July 27th. It's now August 3rd and they just scanned it into the system. It says expected delivery August 11th. This is for medical testing, how is it OK to take two weeks for somthing that should have been delivered in 48 hours.
  • JS
    Jonathan Salazar
    Jul 1, 2025
    1.0
    Worst experience ever! It seems like they don’t want to work, it’s been 3 days coming to this place and every time they say to come back the next day
  • TI
    Timothy Ingram
    May 30, 2025
    1.0
    Received poor service simply because of an issue with error in appointment timing. The passport photo lady is rude. She talked down to my wife multiple times because she sat our 1 year old son a tiny stool on top of a chair and my wife was reasonably anxious he could fall off. This is a fully mobile toddler, but she would not let us place a hand on his lap to keep him steady. She displayed full annoyance when my wife voiced she was anxious about him falling. Ironically enough. The next couple that walked in with an infant, she allowed the father to place a hand on her lap even though she hardly moved as much as our child. As we had an error in our appointment timing, they proceeded to disregard us in the lobby with an upset child and accepted and completed walk in passport appointments before servicing us. We were there at 12:40. Our appointment time was 1:30 but we keyed it in the calendar at 1pm. So as a result we were ignored, dismissed, told to move out of the way and several other things. I don’t know what the issue is at this location but these people clearly need a lesson on customer service or to find a new job.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.