United States Postal Service

2.5
31 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1 Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1 Main St, Frankford, DE
19945, United States

Hours

Reviews

2.5
31 reviews
5 stars
11
4 stars
0
3 stars
2
2 stars
0
1 star
18
  • KL
    K Lais
    Jun 27, 2025
    1.0
    Unprofessional
  • JG
    Justin Gusler
    Jun 10, 2024
    1.0
    I don't know what is up with the post-person lately, but they haven't been checking addresses I've had to deliver 6 packages that where in my mailbox but weren't mine to my neighbors in the last 2 weeks. That doesn't include the 2 packages for my daughter that we never received. Please do better, or cut me a check for doing your job. Thank you
  • ME
    Marina Eidman
    Oct 31, 2022
    1.0
    The worst missuse of power, they should be fined for tampering with US mail. They have returned over 30 packages of mine in the past three years. Always stating non-deliverable. And when I have my local post office pull up the package, it always has the correct address on it have filed two or three complaints with the postmaster general, that’s a joke too
  • MH
    Maren Hudson
    May 13, 2022
    5.0
    I’m actually very surprised at all the negative reviews this post office/employee gets. Jon has never been anything but sweet and respectful to me. After living in Delaware for the past two years what I can tell you is that the general population is incredibly rude and disrespectful. So I’m guessing the attitude they’re getting is probably mirrored from what they’re giving. Great employee, nice little post office. Don’t like it? There are plenty of other offices to go to!
  • MR
    Maya Rose
    Jul 1, 2021
    1.0
    Nobody answers the phone. Rude and obviously hate their job. Tried reaching out to the post office to get ahold of the lady who delivers to my mailbox. She left my package in the condo mailbox unit and didn’t leave me the key in my personal mailbox to unlock and grab my package. Currently sitting outside in 90 degree weather for four hours waiting for her to make an appearance. USPS seriously is the worst mailing service.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.