Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 445 Bank Ln to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.9
188 reviews
5 stars
28
4 stars
11
3 stars
7
2 stars
9
1 star
133
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several instances of employees raising their voices or displaying a lack of empathy.
Delivery Issues
Numerous complaints about lost packages, misdelivered mail, and delays in delivery were noted, leading to frustration among customers.
Long Wait Times
Customers frequently mentioned long lines and slow service, often citing insufficient staff during busy hours.
Communication Problems
Customers expressed frustration over the inability to reach the post office by phone, with many reports of calls going unanswered.
Mixed Experiences
While some customers praised individual employees for their helpfulness, the overall sentiment leaned towards dissatisfaction with the service.
- VVVickOct 10, 20255.0The postal workers when I go are helpful and courteous
- FSFree SupportOct 1, 20251.0Waited for small package delivery. Received message could not be delivered. Been home all day. Lazy delivery driver could have put inside mailbox or front porch. Lazy lazy..now waiting again
- ELEmily LinnSep 5, 20251.0Multiple packages missing and nothing is being done. I know for a fact mine are not the only ones missing. It’s apparent something is going on and NOTHING is being done. Very unhelpful post master. Whole place needs to be under investigation
- RCRI CRAug 25, 20252.0They moved to this new places and now always have this big line and so bad service, only one person must of the time, so poor the speed of service, unprofessional it is always like this on this new post location. Trash
- SWSam WilliamsAug 5, 20251.0Mailman put my package in the wrong mail box common problem when your dealing with usps terrible service.Now I'm out of my money and product. They need better workers.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 445 Bank Ln?
You can send mail and ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at this location.
Can I submit a first-time passport application at this USPS location?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State, and you should complete and print your application before applying.
Do I need an appointment for passport services at this USPS?
Most passport services require an appointment through the online scheduler, although some locations offer limited walk-in hours.
Does this location provide passport photo services and what is the cost?
Yes, passport photo services are available by appointment and the current fee is $15.
How can I reserve a PO Box at this United States Postal Service?
You can search and reserve PO Boxes online at the USPS website, then complete your setup in person at the local Post Office.
What are this Post Office's hours of operation?
Open Monday 7:30 AM to 6:00 PM, Tuesday to Friday 8:00 AM to 6:00 PM, Saturday 9:00 AM to 1:00 PM, and closed on Sunday.
Is the United States Postal Service at 445 Bank Ln currently open?
Yes, it is currently open according to the provided profile information.
What nearby places can customers visit before or after their visit to the USPS?
Customers might visit the Johnson Victrola Museum and Great Wall Kitchen nearby for cultural and dining experiences.
Are there any government or community service offices near this Post Office?
Yes, nearby are the Dover Police Department, Hispanic Organization of Latin Americans - HOLA, and the Internal Revenue Service Local Area Offices, which might be useful for various official needs.
Can I find freight or cargo services near the USPS location?
Yes, EM Way Inc, offering freight and cargo services as well as truck and RV rentals, is nearby for those needing logistics support.