The UPS Store

3.5
138 reviews
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Business Details

73 Greentree Dr, Dover, DE
19904, United States
(302) 346-1010
https://locations.theupsstore.com/de/dover/73-greentree-dr
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About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4435 in Dover offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Green Tree Village Shpng Cntr Near Redners And Aaa Car Center.

Details

  • DeliveryNot available

Location

The UPS Store
73 Greentree Dr, Dover, DE
19904, United States

Hours

Reviews

3.5
138 reviews
5 stars
78
4 stars
2
3 stars
8
2 stars
6
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed regarding customer service, with some praising friendly and helpful staff, while others report rude and unprofessional behavior.

Efficiency

Many customers appreciate the quick and efficient service, although some mention long wait times during busy periods.

Pricing Issues

Several reviews highlight dissatisfaction with unexpected charges for services like tape and printing, leading to perceptions of opportunistic pricing.

Package Handling

There are serious concerns about package handling and lost items, with multiple customers reporting issues with shipping and receiving packages.
  • AN
    Alex N
    Jan 3, 2026
    3.0
    Charging $10 for ups access point pickups
  • LM
    Luis Molina
    Dec 25, 2025
    1.0
    On December 24, 2025 at 2:45 PM, I went to The UPS Store at 73 Greentree Dr, Dover, DE 19904 to pick up a package addressed to my wife, . I presented valid IDs for both of us, but the employee refused to release the package without providing any written policy or legal reason. I requested a supervisor and was told to wait 20 minutes; instead, the employee secretly called the police. The police arrived at 3:09 PM. The employee falsely reported that I was kicking the store door, which is completely untrue. I was treated in a discriminatory manner for being Latino, publicly humiliated, emotionally distressed, and denied a Christmas gift that never reached my home. There was no legal reason to involve the police, and I do not understand why they were called.
  • DW
    delia wilkinson
    Oct 22, 2025
    5.0
    I go yo this UPS often and every time its quick and easy, they even took the time to show me how to use the self checkout!
  • MR
    Marisabel Ramos
    Sep 19, 2025
    5.0
    I always have the best experience I going in the morning or later afternoon
  • TT
    Tasha Terrigno
    Sep 11, 2025
    5.0
    Nice Staff, always quick in and out even when it is busier
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Frequently Asked Questions About The UPS Store

What services does The UPS Store #4435 in Dover offer?

The UPS Store #4435 in Dover offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.

Where is The UPS Store #4435 located?

It is located at 73 Greentree Dr, Dover, DE 19904, in the Green Tree Village Shopping Center near Redners and AAA Car Center.