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United States Postal Service

2.5
(108 reviews)

Business Details

1200 Pennsylvania Ave NW, Washington, DC
20004, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1200 Pennsylvania Ave NW! The U.S. Postal Service® (USPS®) is the only organization in the country to regularly deliver to every residential and business address. USPS is actively recruiting for many positions, including: mail and package delivery (city and rural); truck driving (delivery truck and tractor trailer); processing plant; and more opportunities to fit your needs. Learn more about USPS top jobs on our website.

Location

United States Postal Service
1200 Pennsylvania Ave NW, Washington, DC
20004, United States

Hours

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed

Reviews

2.5
108 reviews
5 stars
28
4 stars
10
3 stars
3
2 stars
9
1 star
58
  • MM
    M M
    Apr 2, 2026
    2.0
    It's a bit sad that this is the flagship post office and there's only one person working. She was doing her best I would say, but for the flagship post office location, I would think that it would look a bit more put together and have friendlier staff and provide a better experience especially since you're competing with private companies.
  • RC
    ROCKSTAR CHEF
    Mar 24, 2026
    1.0
    Wasted Tax Dollars.
  • HA
    Hector Arguello
    Feb 2, 2026
    1.0
    Absolute worst service. Postal worker refused to scan 5 QR codes because they were closing in 5 minutes. Worker was rude. Needs new manager
  • SS
    Steven
    Jan 27, 2026
    1.0
    It’s not open. Even though the service alert says it’s open. Even though the phone line says it’s open. It is closed.
  • MB
    Matthew Bunyi
    Dec 31, 2025
    1.0
    The staff here could not care less about achieving the mission of efficiently and professionally delivering the mail. On numerous occasions, we have returned mail that was delivered and explained that it should be returned to sender or that the people don’t live here. They don’t listen and just blindly chuck the package/mail into a random bin. The result is that we have had the pieces of mail redelivered to our house up to 3 times - I feel bad for the sender and recipient. See photo for example of mail just being redelivered to the wrong address despite a written note plus verbal explanation to post office staff.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified April 26, 2026Yext Knowledge Graph
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