United States Postal Service - Closed

2.0
140 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2000 14th St NW to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service - Closed
2000 14th St NW, Washington, DC
20009, United States

Hours

Reviews

2.0
140 reviews
5 stars
25
4 stars
8
3 stars
3
2 stars
6
1 star
98

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unhelpful staff, with many customers expressing frustration over the lack of professionalism and kindness from employees.

Operational Issues

Customers reported frequent problems with the branch's operational hours, including early closures and long wait times, leading to dissatisfaction.

Mixed Experiences

While many reviews were negative, a few customers reported positive interactions with specific staff members, indicating that experiences may vary depending on the employee.

Facility Conditions

Several reviews mentioned the cleanliness and maintenance of the facility, with some describing it as dirty and unwelcoming.
  • JB
    Jose Bonilla
    Jan 25, 2022
    1.0
    Very rude People working here, they were using they phone even do if they have customers, they didn’t say hi this is very rude.
  • MS
    Mirkhare Songhai
    Aug 23, 2017
    4.0
    I received good service. It is not true that the staff is incompetent.

Frequently Asked Questions About United States Postal Service - Closed

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.