Brand Certified
United States Postal Service
2.2(331 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
900 Brentwood Rd NE, Washington, DC
20018, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 900 Brentwood Rd NE to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.2
331 reviews
5 stars
84
4 stars
12
3 stars
11
2 stars
9
1 star
215
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently poor customer service, with staff being described as rude, unprofessional, and dismissive.
Passport Services
Many customers reported negative experiences specifically related to passport application processes, including mistakes and unhelpful staff.
Package Handling
There were multiple complaints about packages being lost, delayed, or mishandled, leading to frustration among customers.
Mixed Experiences
While some customers praised individual staff members for their helpfulness, the overall sentiment leaned heavily towards dissatisfaction.
- ACAlbert CharlesFeb 23, 20261.0Went in to apply for my passport and was told that I would not be able to use my state issued driver’s license unless it was a Real ID. Contacted State Department and was told that real id is not a requirement as long as my driver’s license was still current. She didn’t bother to verify and sent me on my way. Horrible experience.
- A9Atl 970Jan 9, 20261.0My wife and I went to this USPS location for her passport appointment and had a very disappointing experience. The employee who assisted us (name tag: Juanita) was extremely rude from the beginning. Unfortunately, the attitude was not the worst part. She failed to properly review the passport application and did not ask my wife to sign the form in front of her, which is a required step in the process. As a result, the application was submitted without a signature and later rejected. This error forced us to restart the entire process from scratch, all while we have an international trip scheduled in just three weeks. The stress and inconvenience caused by this mistake were completely avoidable. While many people expect poor customer service at government offices, it is still extremely disappointing -especially when mistakes like this can have serious consequences. Public employees should not take their jobs for granted and instead take their responsibilities seriously and treat customers with basic professionalism and care. And even more nowadays when many people are being laid off.
- SCSharita ColemanDec 29, 20251.0The worst post office I have ever been to in my Life, they are so rude and disrespectful, the crazy part is it’s every time I go and I go for the same thing every month which is a money order, it’s always the same thing with them some nasty ppl especially the light skin black guy with dreads
- BDBeharu DelagaDec 5, 20251.0This offici unprofessional and customer service always bad for never ever don’t do job .
- THTamiko HuntNov 12, 20255.0Great service friendly workers really getting the job done in a timely and respectful manner.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 900 Brentwood Rd NE?
You can send mail and ship packages, get money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and more at this location.
Can I get a first-time U.S. passport application and photo at this Post Office?
Yes, this location accepts first-time passport applications and can take passport photos by appointment. Please complete and print your application form before visiting.
Is an appointment required for passport services at this USPS location?
Yes, most passport services require scheduling an appointment using the USPS online scheduler. Limited walk-in passport hours are available at select locations.
How much does it cost to have a passport photo taken at the United States Postal Service here?
The current fee for a passport photo at USPS is $15.
Can I get a PO Box at this Post Office and how do I apply?
Yes, you can apply for a PO Box online or in person. Bring two valid forms of ID and your completed application if applying in person. Online applications start at https://www.usps.com/manage/po-boxes.htm.
Are the PO Boxes accessible after usual business hours at this location?
Most locations offer 24/7 access to PO Boxes in the lobby. Check with this local Post Office for specific lobby access hours.
What are the operating hours of the United States Postal Service at 900 Brentwood Rd NE?
This location is closed all days of the week, so please check online or contact the Post Office for current operating hours.
What nearby places can help me when visiting this Post Office?
Nearby, you can find the Washington Postal Credit Union for financial services and the Bitcoin of America ATM for cryptocurrency transactions.
Are there any dining options close to the United States Postal Service at 900 Brentwood Rd NE?
Yes, MGM Roast Beef and McDonald's are nearby where you can grab a meal before or after your postal errands.
What nearby services can assist with logistics and shipping besides the Post Office?
Sovi Logistics, located nearby, offers freight and cargo services and professional logistics support.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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