Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 900 Brentwood Rd NE to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.2
349 reviews
5 stars
88
4 stars
13
3 stars
12
2 stars
11
1 star
225
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being described as rude, unhelpful, and unprofessional.
Staffing Issues
Customers reported frequent short staffing, leading to long wait times and unavailability of services.
Service Availability
Many customers expressed frustration over services being unavailable or appointments being canceled without prior notice.
Mixed Experiences
While some customers had positive interactions with individual staff members, the overall sentiment leaned heavily towards dissatisfaction.
Package Handling
There were multiple complaints about lost or delayed packages, contributing to a lack of trust in the postal service.
- SHShane Jamil Hill-TaylorNov 12, 20251.0Phone number given by customer service doesn't work
- THTamiko HuntNov 12, 20255.0Great service friendly workers really getting the job done in a timely and respectful manner.
- MWMichael WoodburnOct 31, 20251.0Easily the laziest USPS employees in the world. Come during their posted hours? Oh sorry, everyone went home. Is there a supervisor there to help rectify the situation? “No, they’re not available.” This location gives the many hard working postal employees a terrible name. The most bizarre part of all this is that this is where the consumer affairs office is for the area. What a sad and pathetic joke.
- ECE CarterOct 12, 20255.0Fast line, full service passport options.
- DJDoris Latimore JohnsonOct 5, 20253.0Short staffing has occurred 2025. Full service norm was staffed business hours M-F and Saturday mornings. P.O. Box area open to box renters usually 24/7. Who knows now as of October 3, 2025? Do people have access to their pre-paid boxes? This is one of the main distribution center with trucks coming from all over the DMV. I was very surprised to “Temporarily closed” stamped on Google maps?
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 900 Brentwood Rd NE?
You can send mail and ship packages, get money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and more at this location.
Can I get a first-time U.S. passport application and photo at this Post Office?
Yes, this location accepts first-time passport applications and can take passport photos by appointment. Please complete and print your application form before visiting.
Is an appointment required for passport services at this USPS location?
Yes, most passport services require scheduling an appointment using the USPS online scheduler. Limited walk-in passport hours are available at select locations.
How much does it cost to have a passport photo taken at the United States Postal Service here?
The current fee for a passport photo at USPS is $15.
Can I get a PO Box at this Post Office and how do I apply?
Yes, you can apply for a PO Box online or in person. Bring two valid forms of ID and your completed application if applying in person. Online applications start at https://www.usps.com/manage/po-boxes.htm.
Are the PO Boxes accessible after usual business hours at this location?
Most locations offer 24/7 access to PO Boxes in the lobby. Check with this local Post Office for specific lobby access hours.
What are the operating hours of the United States Postal Service at 900 Brentwood Rd NE?
This location is closed all days of the week, so please check online or contact the Post Office for current operating hours.
What nearby places can help me when visiting this Post Office?
Nearby, you can find the Washington Postal Credit Union for financial services and the Bitcoin of America ATM for cryptocurrency transactions.
Are there any dining options close to the United States Postal Service at 900 Brentwood Rd NE?
Yes, MGM Roast Beef and McDonald's are nearby where you can grab a meal before or after your postal errands.
What nearby services can assist with logistics and shipping besides the Post Office?
Sovi Logistics, located nearby, offers freight and cargo services and professional logistics support.