Brand Certified
United States Postal Service
2.5(122 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
2300 18th St NW Lbby, Washington, DC
20009, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2300 18th St NW Lbby to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
United States Postal Service
2300 18th St NW Lbby, Washington, DC
20009, United States
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.5
122 reviews
5 stars
42
4 stars
2
3 stars
3
2 stars
9
1 star
66
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Many customers reported rude and unhelpful behavior from staff, with several describing their experiences as hostile or dismissive.
Inconsistent Hours
Numerous reviews highlighted that the post office frequently closes during posted hours, causing frustration among customers.
Service Speed
Customers experienced long wait times, often due to understaffing, leading to dissatisfaction with the efficiency of service.
Positive Employee Recognition
Despite negative feedback, some customers praised specific employees for their friendliness and helpfulness, indicating that not all staff are perceived negatively.
- CCClaire ChuFeb 13, 20261.0It is 3:30 pm on a Friday, not a federal holiday, and this post office is inexplicably closed. This is the second week in a row that I’ve stopped by during regular business hours and found the door locked.
- APAriana PeckFeb 8, 20265.0I know the reviews are terrible but I promise, the owners/employees have changed and the vibe of this post office is dramatically different. It's an old building and you can't expect shiny newness, but when you step in now you're immediately greeted by fragrant incense burning in a corner and warmth and friendliness from the postal workers behind the desk. Be nice to them and they'll treat you in kind!
- NPNikhil PateelJan 13, 20261.0Inaccurate hours. The actual building closes around 4:45 and is incredibly rude even if you show up at 4:30. I don't say this lightly but the person working the Tuesday evening shift should be fired
- AGAimee GomezJan 12, 20261.0It wasn’t even 4:15 and the lady closed the store. Closing time is 5pm. That’s ridiculous
- EZEva ZhangJan 5, 20261.0This location is never open when they’re supposed to be open. Stop wasting people’s time.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Brand Certified Facts from United States Postal Service
United States Postal Service partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website