United States Postal Service

2.6
111 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 2300 18th St NW Lbby to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2300 18th St NW Lbby, Washington, DC
20009, United States

Hours

Reviews

2.6
111 reviews
5 stars
38
4 stars
2
3 stars
3
2 stars
9
1 star
59
  • LR
    Laura R.
    Nov 11, 2025
    5.0
    Was hesitant to stop by this location because of the bad reviews, but this was one of the best USPS experiences I’ve had. There was a long line of us, at least 6 people ahead of me, and I was in and out in 20 minutes. I was shipping a package and buying stamps. Jamilah was friendly, kind, and helpful.
  • SV
    Sofía Viguri
    Nov 7, 2025
    1.0
    The level of arrogance paired with sheer incompetence is mind blowing.
  • LL
    Luna
    Oct 23, 2025
    1.0
    I always expect terrible service from usps, but this one still stands out. Why is it closed 13:00-14:15 on a working day?
  • JK
    Jessica Kersey
    Oct 10, 2025
    2.0
    Classic USPS experience when you can be assured that the staff will be unhelpful and rude
  • AP
    Anya Poplavska
    Oct 8, 2025
    1.0
    this place gets the job done i guess but the customer service here is shockingly bad was met with terrible attitude with the woman working here from the start for no reason at all i’ve never had to pay for my own tape ??? at a USPS center. ever. she failed to mention after i already had to buy an entire roll of tape just to get one strip that there was a free box of supplies later… Also didn’t even put my new label over my old one and said oh you should’ve blacked out your other label ? just overall incredibly rude and inattentive. makes a situation hostile when it shouldn’t be

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.