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Brand Certified

United States Postal Service

2.1
(130 reviews)

Business Details

1400 L St NW Lbby 2, Washington, DC
20005, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1400 L St NW Lbby 2 to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1400 L St NW Lbby 2, Washington, DC
20005, United States

Hours

Reviews

2.1
130 reviews
5 stars
27
4 stars
3
3 stars
6
2 stars
8
1 star
86

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unhelpful staff, with many customers expressing frustration over the lack of professionalism and courtesy.

Service Efficiency

Customers reported long wait times and slow service, often exacerbated by understaffing and inefficient processes.

Mixed Experiences

While many reviews were negative, a few customers did report positive experiences with specific employees who provided helpful and courteous service.

Facility Conditions

Several reviews mentioned poor conditions at the location, including cleanliness issues and inadequate signage.
  • KK
    Kara
    Feb 4, 2026
    2.0
    The worst USPS location. Staff have a serious attitude problem, and will snap at you for asking for a pen to fill out necessary forms (???) and not give you said pen. Go to CVS, I guess and come back! The entire desk is cased in bulletproof glass and to have a package shipped you have to slide up a door. The whole thing is bonkers.
  • CC
    Colette Chow
    Jan 20, 2026
    1.0
    NO SERVICE AT ALL
  • NL
    Name Last’Name
    Oct 9, 2025
    5.0
    I don't often mail things but Miss Mia was so helpful in explaining the process. Great experience
  • AY
    Alex Yurcaba
    Oct 8, 2025
    5.0
    Really good post office. Reasonable hours, generally not crowded, friendly employees.
  • MK
    Mr. Kevin
    May 22, 2019
    1.0
    Extremely slow. There were definitely 2 employees, but only one was working for whatever reason.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

United States Postal Service partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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