United States Postal Service

2.5
101 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 1200 Pennsylvania Ave NW to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1200 Pennsylvania Ave NW, Washington, DC
20004, United States

Hours

Reviews

2.5
101 reviews
5 stars
27
4 stars
10
3 stars
3
2 stars
8
1 star
53
  • AL
    Andy Lai
    5 days ago
    5.0
    stamp for postcard
  • MR
    marian rutigliano
    Sep 29, 2025
    1.0
    Postal worker clearly did not want to be there. He seemed put upon when asked simple questions. Surly and slow to provide the service which is his job.
  • KV
    Kristina Voronina
    Aug 21, 2025
    1.0
    Employees don’t know USPS rules — they even put stamps overlapping. No badges, rude staff (especially the manager), and they refused to give a complaint form while ignoring customers.
  • MM
    MJ
    Jul 21, 2025
    1.0
    closed at 4:00pm on a Monday.
  • DM
    Darryl Madison
    Jul 11, 2025
    1.0
    Ordered a ring and was sent USPS, and has been in transit since 6/08/2025. has been from East Coast to West Coast 2 times and now is sitting in Pa. I live in Va. Have called customer service numerous times, with nothing but excuses. Have called consumer affairs in Richmond Va. for a week and no one answers. left a voicemail every time with no response, and was told can't file a claim because it's still showing it's in transit. USPS has failed, it needs to be looked into and fixed.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.