Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 1215 31st St NW to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.1
140 reviews
5 stars
30
4 stars
7
3 stars
6
2 stars
8
1 star
89
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and lack of basic courtesy.
Operational Issues
Frequent complaints about the post office not opening on time, closing unexpectedly, and inconsistent hours, causing significant inconvenience to customers.
Staff Competence
Several customers noted a lack of professionalism and competence among staff, with reports of incorrect information and inadequate assistance.
Positive Experiences
Despite the negative feedback, some customers reported positive interactions with specific staff members who provided helpful and friendly service.
Facility Condition
The physical condition of the post office received mixed reviews, with some praising its architecture while others noted cleanliness issues.
- EBerica bosio3 days ago1.0Very unpleasant staff. Didn’t greet me or even raised her head from her phone the whole time I was there. Office closes at unpredictable times for lunch.
- SSStacrey4 days ago3.0My Customer Service experience has always been fine when I can get in there, but I’ve gone multiple times when they’ve been closed for various reasons during their normal business hours, which is pretty frustrating given how difficult it is to get down there and parking is in that general location.
- RHRenee HillOct 17, 20255.0Parking is tough, but no fault of the office. No line at 4pm on a Friday, and the desk clerk was helpful!
- JJJennifer Johnson-CalariSep 18, 20251.0The architecture cannot compensate for the rudeness and lack of service of the clerks. One of the worst services I have had in DC post offices in decades.
- KMKalāhiki ManaokalaniSep 5, 20252.0System was down to print postage, which I understand. I suggested just buying the adequate stamps to cover a flat rate box but it wasn’t possible either for some reason. Despite being able to pay for tape.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 1215 31st St NW?
This Post Office offers mail and package shipping services, money orders, Post Office boxes, passport applications, passport photos, gift cards, and more.
Can I submit a first-time passport application at this Post Office?
Yes, this location accepts first-time passport applications for the U.S. Department of State. You should complete and print your application form before applying.
Do I need an appointment for passport services here?
Most Post Offices offering passport services require scheduling an appointment via the online scheduler, though limited walk-in hours are available at select locations.
Does this Post Office provide passport photo services, and is there a fee?
Yes, passport photo services are available by appointment and the current fee for a passport photo is $15.
Can I rent a PO Box online for this location?
Yes, you can search for and reserve PO Boxes online at https://www.usps.com/manage/po-boxes.htm and complete the setup in person.
What are the operating hours of the United States Postal Service at 1215 31st St NW?
The Post Office is open Monday through Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 2:00 PM. It is closed on Sundays.
Are PO Boxes accessible after regular hours at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes; however, access hours can vary. Check with this Post Office for specific lobby hours.
Is the Georgetown Station Post Office nearby, and why might it be relevant?
Yes, Georgetown Station Post Office is nearby and is a notable landmark offering postal services and historical interest. Customers might visit either location for convenience or to explore local history.
What nearby cafes can customers visit before or after using this Post Office?
Flor Coffee + Books is a nearby cafe where customers can enjoy coffee and browse books, making it a good spot to relax before or after visiting the Post Office.
Are there nearby transit or professional services around this Post Office that might assist visitors?
Yes, nearby professional services like KII Consulting and EastBanc Technologies are in the area; while there is no direct transit station listed, the proximity to these businesses may help visitors navigate and access related services.