United States Postal Service

2.1
90 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 1800 M St NW Frnt 1 to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1800 M St NW Frnt 1, Washington, DC
20036, United States

Hours

Reviews

2.1
90 reviews
5 stars
22
4 stars
3
3 stars
2
2 stars
2
1 star
61
  • JC
    Joaquin Cabrejas
    Nov 17, 2025
    1.0
    Opened late or closed without explanation on 2 separate occasions. It’s not like I use it a lot. They don’t bother apologizing or hurrying up, either. Arrogant inefficiency.
  • DG
    Daniel Galloway
    Aug 4, 2025
    1.0
    Nasty, rude, and unhelpful staff
  • MG
    Mary Guenther
    Jun 25, 2025
    5.0
    Not sure why there are so many bad reviews - went to drop off a package during lunch and received efficient, fuss free service.
  • MS
    Malia Skjefte
    Oct 12, 2022
    1.0
    Extremely rude staff- would avoid this location if possible. The lady helping me did not greet me and did not provide straightforward answers to any of my questions. Was more focused on talking to her coworker about lunch plans over helping me with my concerns. Spent about 20 minutes trying to mail one letter....
  • SP
    Sandra Park
    Jul 5, 2018
    1.0
    Took 4 hours in the line to get called and process and only took us 20 minutes to get it done and go to next step. If everyone are prepared and ready, it shouldn’t need to take this long wait to get the documents done. Most people are so annoying and unbelievably unprepared. Returning to the window 4-6 times and take their freaking ass time not worried for those people who drove 12 hrs just to get here.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.