Business Details
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Visit your local Post Office™ at 2 Massachusetts Ave NE to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
2 Massachusetts Ave NE, Washington, DC
20002, United States
Hours
Reviews
3.3
98 reviews
5 stars
45
4 stars
14
3 stars
2
2 stars
3
1 star
34
- ELEric LeeNov 15, 20251.0My experience at the USPS near the Postal Museum in Washington DC was extremely disappointing and upsetting. The staff were incredibly rude and unprofessional from the moment I walked in. I simply wanted to ask about a new stamp issue and check if they had any special stamps available, but instead, I was met with hostility. One staff member scolded me and questioned why I was there, as if I didn’t have the right to ask a simple question. It felt targeted and discriminatory, especially towards Asian customers like myself. I couldn’t believe how dismissive and disrespectful they were. Instead of helping, they refused to provide service, leaving me frustrated and disappointed in what should be a customer service role. It was shocking to see such blatant unprofessionalism, and I truly felt mistreated and shamed for no reason. This kind of attitude is unacceptable, and USPS should hold their staff accountable for such behavior. If they want to serve the public properly, they need better training and accountability. I hope USPS addresses this problem because no customer deserves to be treated this way, regardless of their race or background. Honestly, I felt humiliated and will think twice before ever visiting this branch again.
- KCKailun ChengNov 10, 20255.0So convenient that this office is open late. Can mail all size packages, arrival on time
- EWEmily WongOct 25, 20251.0Unnecessarily hostile service. I was yelled at for no apparent reason and this lady was super angry at me for no reason what so ever.
- JDJustin DeShazorAug 30, 20251.0The staff here are so rude and unprofressional, and clearly don't want to be working here. At multiple times, the desk worker threatened to close the window and leave for multiple patrons. Completely unacceptable.
- TLThomas LagardeAug 29, 20251.0Regular business hours, no one at the counters. Rude employee that seemed annoyed to have been called to do his job.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service location at 2 Massachusetts Ave NE?
You can send mail and ship packages. Additional services include money orders, Post Office boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications for the U.S. Department of State and can take your passport photo by appointment.
Do I need to make an appointment for passport services here?
Yes, you generally need to schedule an appointment using the online scheduler. Some walk-in hours are available at select locations.
What are the operating hours of this Post Office?
Monday through Friday: 9:00 AM to 7:00 PM; Saturday: 9:00 AM to 5:00 PM; Sunday: 10:00 AM to 12:00 PM.
How do I reserve a PO Box at this location?
You can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm, then complete your setup in person.
Can I access PO Boxes after normal business hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary; confirm with the local Post Office.
What nearby public transit options can I use to reach the USPS at 2 Massachusetts Ave NE?
Union Station Metro and WMATA Red Line Metro are nearby train stations providing convenient transportation options to reach the Post Office.
Are there interesting attractions near this postal location for visitors?
Yes, the Smithsonian Institution National Postal Museum and Postal Square Building are close by and great to visit before or after your postal errands.
Where can I eat or grab a coffee nearby after visiting the Post Office?
Nearby options include Dunkin', Potbelly Sandwich Shop, and Cobblers Bench for dining and coffee.
What phone number can I use to contact this USPS location?
You can call the local phone number at +1 202-636-1259 for inquiries.