Brand Certified
United States Postal Service
3.3(108 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
2 Massachusetts Ave NE, Washington, DC
20002, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 2 Massachusetts Ave NE to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
United States Postal Service
2 Massachusetts Ave NE, Washington, DC
20002, United States
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
3.3
108 reviews
5 stars
49
4 stars
15
3 stars
4
2 stars
3
1 star
37
- NSNadia SFeb 21, 20261.0Extremely rude and unhelpful staff. Especially the older gentleman. I had a mailing label and didn’t know how to use the adhesive pouch for priority mail envelopes. The older man refused to help me put it on an envelope and in a rude tone gave poor directions as if it was intuitive. After asking a clarifying question he got annoyed and said “how old are you? I won’t help you put it on.” In a sarcastic way. I ended up putting it on wrong (because he refused to help) and messed up my label. I ended up leaving and had to go back home to reprint my label. Biggest waste of time. Do not go here unless you need to drop something off.
- HHHunter HallFeb 14, 20261.0Unbelievably poor customer service. And if you’re looking for the right parcel drop bin, it’s hidden in the corner; the big, clearly marked one is permanently out of service.
- CMCorgis mcleanFeb 11, 20265.0I went to the post office at 14th and T St NW and it was closed at 10:40 AM... I had to catch a train in Union Station at 12:05 and I didn't had time to take the package back home. I googled and found out there was a post office close to Union Station near the Postal Museum. I got there and the clerk told me the zip code of my package was wrong. I googled again and he was right. Damn dyslexia! I fixed it right away with a pen he gave me and he placed tape on top of it to make sure it was clear that was the right zip code I wish I knew his name! Wonderful place and great service!
- EMErnestine MilesFeb 8, 20264.0Overall, I typically have great experiences with the post office. I go regularly to mail packages across multiple locations. The staff are nice and professional. Folks talk down about the staff and it's a bit harsh especially when they have to deal with alot of entitled, passively aggressive and rude patrons. The accountability should be on all sides. They are humans too. If your entitlement makes you rude and obnoxious, your experience may not be a good as you would like. Try looking in the mirror and start with yourself. Thank you Postal Staff for all you do.
- JNJulie NorrisFeb 1, 20263.0No one is ever friendly at this location. I am always scared to ask them for any help. They always are frowning and look like they hate to be there!! I only go there when ABSOLUTELY necessary. I have other Post Office's that offer 5 ⭐️ customer service. It's even dark and gloomy in there like you have entered HELL😈
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service location at 2 Massachusetts Ave NE?
You can send mail and ship packages. Additional services include money orders, Post Office boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications for the U.S. Department of State and can take your passport photo by appointment.
Do I need to make an appointment for passport services here?
Yes, you generally need to schedule an appointment using the online scheduler. Some walk-in hours are available at select locations.
What are the operating hours of this Post Office?
Monday through Friday: 9:00 AM to 7:00 PM; Saturday: 9:00 AM to 5:00 PM; Sunday: 10:00 AM to 12:00 PM.
How do I reserve a PO Box at this location?
You can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm, then complete your setup in person.
Can I access PO Boxes after normal business hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary; confirm with the local Post Office.
What nearby public transit options can I use to reach the USPS at 2 Massachusetts Ave NE?
Union Station Metro and WMATA Red Line Metro are nearby train stations providing convenient transportation options to reach the Post Office.
Are there interesting attractions near this postal location for visitors?
Yes, the Smithsonian Institution National Postal Museum and Postal Square Building are close by and great to visit before or after your postal errands.
Where can I eat or grab a coffee nearby after visiting the Post Office?
Nearby options include Dunkin', Potbelly Sandwich Shop, and Cobblers Bench for dining and coffee.
What phone number can I use to contact this USPS location?
You can call the local phone number at +1 202-636-1259 for inquiries.
Brand Certified Facts from United States Postal Service
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