United States Postal Service

2.3
155 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 600 Pennsylvania Ave SE Frnt 2 to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
600 Pennsylvania Ave SE Frnt 2, Washington, DC
20003, United States

Hours

Reviews

2.3
155 reviews
5 stars
39
4 stars
7
3 stars
5
2 stars
9
1 star
95

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Numerous reviews highlight the staff's rudeness and unprofessional behavior, with many customers feeling dismissed and treated poorly.

Service Efficiency

Customers frequently mention long wait times and understaffing, leading to frustration and delays in service.

Mixed Experiences

While many reviews are negative, a few customers report positive interactions with specific staff members, indicating inconsistency in service quality.

Customer Service Issues

There are repeated complaints about incorrect information provided by staff and a lack of assistance for customers, particularly those unfamiliar with postal services.

Facility Management

Customers express dissatisfaction with the overall management of the location, citing issues like locked doors during business hours and poor handling of customer inquiries.
  • MF
    Mary Fulweiler
    5 days ago
    1.0
    It’s as if the employees are trying to ensure no packages get sent. Avoid!
  • LD
    Lauren Dickerson
    Nov 14, 2025
    1.0
    The worst post office experience I’ve ever had. Go to literally any other post office. Staff is incredibly rude and unhelpful.
  • MM
    Meghan Mitchum
    Nov 1, 2025
    1.0
    Staff is super rude and unhelpful to the extend it’s unprofessional. I would absolutely avoid if you can.
  • DW
    David Wright
    Oct 24, 2025
    1.0
    The people who work here take pleasure in being rude
  • CC
    Charlie
    Aug 28, 2025
    5.0
    Great service here, been here a lot.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.