Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 600 Pennsylvania Ave SE Frnt 2 to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
600 Pennsylvania Ave SE Frnt 2, Washington, DC
20003, United States
Hours
Reviews
2.2
162 reviews
5 stars
40
4 stars
7
3 stars
5
2 stars
10
1 star
100
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Numerous reviews highlighted the staff's rudeness and unprofessional behavior, with many customers feeling berated and dismissed.
Customer Service
Customers consistently reported poor customer service experiences, including long wait times and unhelpful responses to inquiries.
Service Reliability
There were complaints about the reliability of services, including issues with package handling and appointment management.
Mixed Experiences
While many reviews were negative, a few customers mentioned positive interactions with specific staff members, indicating inconsistency in service quality.
- JHJoey Hulsizer2 days ago5.0The post office was pretty busy, but all of the clerks were kind and helpful.
- DAD ADec 22, 20251.0Unbelievably rude. Essentially refused to answer any of my questions and berated me when I asked for clarification on the shipping of an item. It was actually insane..
- RCRenata CuryDec 19, 20251.0The staff who work there are very rude, especially the lady; she's very impolite and I hated every time I had to go to that place.
- KWKate WagnerDec 19, 20252.0Giving 2 stars instead of 1 because the issue started with my own mistake. I accidentally dropped off a UPS package with two expensive rented camera lenses in it. I was notified by the rental place that they didn't receive my package, so I checked with both USPS and UPS and they both said a UPS person comes by every day to pick up packages meant for them. I went back to this USPS facility after 4 days to check what I can do or whether they still had it and all they said was if it was there it would've been turned over to UPS. UPS continued to say if it were among the packages they picked up from this facility, I would see that in the tracking. I asked the postal worker at the counter what I can do because the rental facility is going to charge me every day that they don't receive the lenses, and asked her whether I can file a claim to start an investigation. She told me no because it's not a USPS package, and continued to repeat that they must not have it. I asked what else I could do beside filing a police report-- there are cameras all over that they could get footage from showing I dropped the package off-- and she simply said, "they're not gonna do that." Well it turns out you actually CAN start an investigation for exactly this kind of thing by calling the USPS investigation service's office of the inspector general, who will file a report and investigate.
- SSStefania SaccaniNov 27, 20251.0Horrible experience with passport appointment! We had an appointment scheduled and showed up a few minutes earlier. we were told Ms. Yvette left and would not be there for the rest of the week. Guess what? They said it was an emergency, but of course the appointment was close to a holiday. We did not get any notification for the cancelled appointment. The lady at the counter said to go complain at the SW location (which doesn't make any sense!). Rude, unacceptable behavior. However, we went to two other USPS locations trying to get the passport done. We went to SW and Brentwood because both the website and the Customer Representative on the phone said they were doing walk-ins on that day and time. No passport officer was there in neither location!! SW said that that day was the officer's day off (then, why you don't update your website and the information you give?). Brentwood said that they don't do walk-ins at all anymore. Unacceptable.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the USPS location at 600 Pennsylvania Ave SE Frnt 2?
You can send mail and ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a U.S. passport at this USPS location?
Yes, this Post Office accepts first-time U.S. passport applications and can take passport photos by appointment.
Do I need an appointment for passport services at this location?
You usually need to schedule an appointment online for passport services, though some limited walk-in hours are available at select locations.
What are the operating hours for this Post Office?
The USPS location at 600 Pennsylvania Ave SE is open Monday to Friday from 9 AM to 5 PM, Saturday from 9 AM to 2 PM, and closed on Sundays.
Can I get a PO Box at this Post Office and can I access it after hours?
Yes, you can apply for a PO Box online or in person. Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary, so check with this Post Office.
How can I reserve a PO Box online for this Post Office?
You can search for available PO Boxes and reserve one securely online at https://www.usps.com/manage/po-boxes.htm.
What nearby places could I visit before or after visiting this USPS location?
Nearby you can visit NovaCare Rehabilitation for physical therapy, the Aspca animal shelter for pet services, or stop by the Winter’s Lemonade Stand clothing store.
Are there nearby medical or dental services close to the Post Office?
Yes, nearby you can access medical services at Tend Dental Capitol Hill and NovaCare Rehabilitation for physical and occupational therapy.
What options are there nearby for fitness and wellness?
You can visit Jana Lerbach gym and fitness trainer services or DC Drip, which offers a gym and medical center, both located close to the Post Office.
Is the USPS location at 600 Pennsylvania Ave SE hiring?
Yes, USPS is hiring and you can see job openings for top roles online at https://about.usps.com/careers/career-opportunities/top-jobs.htm.