Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 2833 Alabama Ave SE to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.6
174 reviews
5 stars
14
4 stars
8
3 stars
6
2 stars
8
1 star
138
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlight extremely poor customer service, with staff often described as rude, unprofessional, and unhelpful.
Staffing Issues
The location is frequently reported as understaffed, leading to long wait times and inadequate service.
Delivery Problems
Customers consistently report issues with package delivery, including packages marked undeliverable and lost mail.
Facility Management
The post office is criticized for poor management, including early closures and malfunctioning systems.
Mixed Experiences
While many reviews are negative, a few customers report positive interactions with staff, indicating that experiences may vary.
- HEHordon EvonoNov 12, 20251.0Worst USPS
- BMblahblahblah mememeNov 3, 20251.0These ppl are a complete joke. The delivery driver refuses to deliver packages. Mind you I seen a worker actually pull out a janitor ring of keys and open my building door. So they have the ability to deliver packages that do not fit the mailbox, but pick and choose when they want to or not. So then you have to go pick up your package mind you these ppl be closing the doors early, their inside lighting is so bad it looks like it's closed while you are standing inside, the workers be getting told to leave while ppl are waiting in line. They have one to two ppl working daily. So I go to pick up my package the next morning the worker says "we don't have it." It can't be anywhere but at the post office being it was not scheduled for redelivery. But I don't have the energy to argue with these ppl so I said okay and left. It's late afternoon and I still haven't gotten a notification where my package is at so I call customer service and they also let me know what I already knew/figured, that they should have the package at the office. So the lady lied. These ppl are outrageous. Never had this issue in the better part of the city, uptown.
- BRBrandon RobinsonOct 26, 20251.0Every time I have to pick up a package here everyone is rude a ever!! From the older one the you the youngest the all give you attitude when inquiring about anything that you may need, a lady yelled at me about my package not being and when she finished checked it was sitting right in the back
- ABAlways BlessedSep 12, 20251.0Plenty of comments mention this is the worst USPS in the area. This location is full of people that hate their job, complain all the time and don’t want to work. My packages are constantly marked as undeliverable forcing me to pick them up from this location because the staff doesn’t want to load packages on a truck and do their job. When you request a redelivery they keep the package until the return date then send it back. UPS and FedEx have no problems delivering my packages. We gotta do better and treat each other better as people. Folks have medications sent through the mail and yall could care less as long as it’s one less thing to do. If lifting boxes isn’t something you want to do find another job…this is a mail delivery service in case the staff forgot.
- MBMaddy BelinSep 9, 20253.0This office is chronically understaffed. The women working there are extremely kind, courteous, and professional, but that cannot make up for the extremely poor management that puts them in such a difficult position every day. They frequently close well before 5pm.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are offered at the United States Postal Service located at 2833 Alabama Ave SE?
This location offers mail and package shipping, money orders, Post Office boxes, passports, gift cards, and more.
Can I apply for a passport at this Post Office?
Yes, this Post Office accepts first-time U.S. passport applications and can take passport photos with an appointment.
Do I need an appointment for passport services here?
Most passport services require scheduling an appointment online, though limited walk-in hours are available at select locations.
What are the business hours of this United States Postal Service location?
Monday to Friday 9:00 AM to 5:00 PM, Saturday 9:00 AM to 12:00 PM, closed on Sundays.
How can I get a PO Box at this Post Office?
You can apply for a PO Box online or in person; bring two valid IDs and a completed application if applying on site.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations, including this one, offer 24/7 lobby access to PO Boxes; verify lobby hours locally.
Are there nearby dining options where I can grab a coffee before or after my visit?
Yes, Starbucks is nearby, offering coffee and drinks, a convenient spot before or after your postal services visit.
What banks are close to this Post Office if I need financial services?
Nearby banks include Wells Fargo ATM, Capital One Bank, and Truist, providing convenient access to financial services.
Are there nearby places where I can print or design materials?
Love Love Design Co. nearby offers graphic design, printing, and web design services, ideal for business or personal needs.
How can I access passport appointments or additional info online?
Schedule appointments and find passport information at https://tools.usps.com/rcas.htm and https://www.usps.com/international/passports.htm.