Brand Certified
United States Postal Service
1.6(180 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
2833 Alabama Ave SE, Washington, DC
20020, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2833 Alabama Ave SE to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
1.6
180 reviews
5 stars
14
4 stars
8
3 stars
6
2 stars
9
1 star
143
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlight extremely poor customer service, with staff often described as rude, unprofessional, and unhelpful.
Staffing Issues
Many customers report chronic understaffing, leading to long wait times and inadequate service.
Delivery Problems
Frequent complaints about packages not being delivered or mismanaged, with customers often having to pick up items themselves.
Facility Management
The location is criticized for poor management, including inconsistent hours and lack of maintenance.
- DBDanielle BrightFeb 23, 20262.0This post office needs HELP.! PLEASE send HELP! I went up there this morning and it was closed today. The website said it was open.
- JMJose MirandaFeb 11, 20261.0Office closes at 5pm Monday to Friday according to both Google Maps and the signs posted on their doors. But if you arrive after 4pm, the place is already locked and nobody is in there. I have two packages that were supposed to be delivered the last week of January that are missing. They “attempted delivery” but I never got any notification. I scheduled a redelivery and it never came. Last I saw it was supposed to be at this post office but when I come to ask about it, they’re closed an hour ahead of schedule.
- LRLinda RobinFeb 3, 20261.0Only one person in there most of the time need more workers this Post office is all way busy Good Hope in Alabama Southeast
- KSKatarina SJan 9, 20261.0The clerk did not have any customer skills at all no greetings or thank you's Seem as if she didn't want to be working. Definitely needs more training on dealing with the public and professional Courtesy...
- CBChristopher BookerDec 23, 20251.0A package for a friend's kid is being held there. He can't pick ot up because my name on it. I live out of state. No one will answer the phone after repeated calling for an hour straight. Terrible christmas
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are offered at the United States Postal Service located at 2833 Alabama Ave SE?
This location offers mail and package shipping, money orders, Post Office boxes, passports, gift cards, and more.
Can I apply for a passport at this Post Office?
Yes, this Post Office accepts first-time U.S. passport applications and can take passport photos with an appointment.
Do I need an appointment for passport services here?
Most passport services require scheduling an appointment online, though limited walk-in hours are available at select locations.
What are the business hours of this United States Postal Service location?
Monday to Friday 9:00 AM to 5:00 PM, Saturday 9:00 AM to 12:00 PM, closed on Sundays.
How can I get a PO Box at this Post Office?
You can apply for a PO Box online or in person; bring two valid IDs and a completed application if applying on site.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations, including this one, offer 24/7 lobby access to PO Boxes; verify lobby hours locally.
Are there nearby dining options where I can grab a coffee before or after my visit?
Yes, Starbucks is nearby, offering coffee and drinks, a convenient spot before or after your postal services visit.
What banks are close to this Post Office if I need financial services?
Nearby banks include Wells Fargo ATM, Capital One Bank, and Truist, providing convenient access to financial services.
Are there nearby places where I can print or design materials?
Love Love Design Co. nearby offers graphic design, printing, and web design services, ideal for business or personal needs.
How can I access passport appointments or additional info online?
Schedule appointments and find passport information at https://tools.usps.com/rcas.htm and https://www.usps.com/international/passports.htm.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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