United States Postal Service

1.9
177 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 3430 Connecticut Ave NW to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3430 Connecticut Ave NW, Washington, DC
20008, United States

Hours

Reviews

1.9
177 reviews
5 stars
31
4 stars
3
3 stars
4
2 stars
10
1 star
129

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlight extremely rude and unhelpful staff, with many customers expressing frustration over their treatment.

Operational Issues

The post office frequently closes unexpectedly and has inconsistent hours, leading to customer dissatisfaction.

Facility Condition

The location is described as run-down and poorly maintained, contributing to a negative customer experience.

Mixed Experiences

While many customers report negative interactions, a few mention positive experiences with specific staff members.

Service Efficiency

Customers report delays and inefficiencies in service, with packages not being scanned or processed correctly.
  • FB
    Feiyang Bai
    Nov 10, 2025
    1.0
    The staff is so rude. Service is not professional at all. Not even trying to o help but charge for everything.
  • CD
    Carol Anne Douglas
    Nov 5, 2025
    5.0
    I have been going to this Post Office for many years and have always had excellent service.
  • ER
    Elizabeth Rolfes
    Oct 22, 2025
    1.0
    Closed when they said they would be open - i came to drop a package at 1:25pm on a Tuesday
  • AA
    Anne
    Oct 20, 2025
    1.0
    Don’t even bother placing a mail hold request. Your mail will be delivered anyway. Two stars because some carriers are competent. Most aren’t. Moreover, in facility employees are uniformly rude and unhelpful.
  • JJ
    Jake
    Oct 1, 2025
    1.0
    Be warned: this post office is closed daily for lunch 1:00-2:00pm

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.