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United States Postal Service

1.8
(188 reviews)

Business Details

3430 Connecticut Ave NW, Washington, DC
20008, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 3430 Connecticut Ave NW to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3430 Connecticut Ave NW, Washington, DC
20008, United States

Hours

Reviews

1.8
188 reviews
5 stars
31
4 stars
3
3 stars
4
2 stars
11
1 star
139

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlight consistently rude and unhelpful staff, with many customers expressing frustration over poor treatment and lack of assistance.

Operational Hours

Customers frequently report that the post office is closed during posted hours, particularly for lunch breaks, leading to significant inconvenience.

Facility Condition

The physical state of the post office is described as run-down and poorly maintained, contributing to a negative customer experience.

Mixed Experiences

While many reviews are negative, a few customers mention positive interactions with specific staff members, indicating inconsistency in service quality.
  • SK
    Sarah Katsandres
    4 days ago
    1.0
    This is how they say they just wanted to close early today
  • LH
    Lindsay Herra
    4 days ago
    2.0
    Don’t count on this location being open after 4PM. This is the third time I’ve arrived to find a sign on the door that says “out for lunch 4-5pm”. Please update your hours online.
  • NL
    Nicole Lemme
    Feb 5, 2026
    1.0
    Have been closing an hour early for weeks “for lunch”, hours posted as 9-5 but should be updated to show they are actually closing at 4pm.
  • LQ
    Lilly Q
    Jan 15, 2026
    1.0
    I cannot stand this place. First, it’s them closing early “for lunch” at 4-5 PM! Leave one person behind or take “lunch” AFTER HOURS. This is so unprofessional. Second, I came the next morning to drop off the same package. The opening attitude was slow, uncaring, and lazy. If you can’t even try at an easy job like this, quit!! The woman working at 9 AM on Jan 15 was callous towards a sweet old woman asking a reasonable question. She simply just doesn’t want to do her job. I tell the worker that I have a QR code and she immediately cuts in with “all previous labels must be removed”. Mind you, I have dropped off hundreds of packages and they have ALWAYS just covered the old label with the new one. So I spent the next several minutes picking at the old label, all for her to just take it anyways and put the new label right on top of it. If you need anything above the lowest amount of effort, they will make your experience difficult.
  • KF
    Katie Fisher
    Jan 14, 2026
    1.0
    I rushed here after work to arrive before 5pm, arrived at 4:38 only to find the doors locked and a note on the door saying “out for lunch 4:00-5:00.” So, in other words, “we wanted to go home an hour early.” Who knows if this was only today or if they are regularly closing at 4:00. I’m a teacher who can’t leave work in the middle of the day to go to the post office. At the very least, they should be open during their opening hours.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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