Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 3430 Connecticut Ave NW to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Certified by United States Postal Service • Mar 01, 2026
Reviews
1.8
188 reviews
5 stars
31
4 stars
3
3 stars
4
2 stars
11
1 star
139
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlight consistently rude and unhelpful staff, with many customers expressing frustration over poor treatment and lack of assistance.
Operational Hours
Customers frequently report that the post office is closed during posted hours, particularly for lunch breaks, leading to significant inconvenience.
Facility Condition
The physical state of the post office is described as run-down and poorly maintained, contributing to a negative customer experience.
Mixed Experiences
While many reviews are negative, a few customers mention positive interactions with specific staff members, indicating inconsistency in service quality.
SK
Sarah Katsandres
4 days ago
1.0
This is how they say they just wanted to close early today
LH
Lindsay Herra
4 days ago
2.0
Don’t count on this location being open after 4PM. This is the third time I’ve arrived to find a sign on the door that says “out for lunch 4-5pm”. Please update your hours online.
NL
Nicole Lemme
Feb 5, 2026
1.0
Have been closing an hour early for weeks “for lunch”, hours posted as 9-5 but should be updated to show they are actually closing at 4pm.
LQ
Lilly Q
Jan 15, 2026
1.0
I cannot stand this place.
First, it’s them closing early “for lunch” at 4-5 PM! Leave one person behind or take “lunch” AFTER HOURS. This is so unprofessional.
Second, I came the next morning to drop off the same package. The opening attitude was slow, uncaring, and lazy. If you can’t even try at an easy job like this, quit!! The woman working at 9 AM on Jan 15 was callous towards a sweet old woman asking a reasonable question. She simply just doesn’t want to do her job.
I tell the worker that I have a QR code and she immediately cuts in with “all previous labels must be removed”. Mind you, I have dropped off hundreds of packages and they have ALWAYS just covered the old label with the new one. So I spent the next several minutes picking at the old label, all for her to just take it anyways and put the new label right on top of it.
If you need anything above the lowest amount of effort, they will make your experience difficult.
KF
Katie Fisher
Jan 14, 2026
1.0
I rushed here after work to arrive before 5pm, arrived at 4:38 only to find the doors locked and a note on the door saying “out for lunch 4:00-5:00.” So, in other words, “we wanted to go home an hour early.” Who knows if this was only today or if they are regularly closing at 4:00.
I’m a teacher who can’t leave work in the middle of the day to go to the post office. At the very least, they should be open during their opening hours.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 3430 Connecticut Ave NW?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, buy gift cards, and access other postal services.
Can I apply for a passport at this USPS location?
Yes, this Post Office accepts first-time passport applications and also offers passport photo services by appointment.
Do I need an appointment for passport services here?
Yes, passport services generally require an appointment through the USPS online scheduler, though some limited walk-in hours may be available.
What are the operating hours of this USPS location?
Monday to Friday, 9:00 AM to 5:00 PM; Saturday, 9:00 AM to 1:00 PM; closed on Sundays.
Can I get a PO Box at the 3430 Connecticut Ave NW Post Office?
Yes, you can apply for a PO Box online or in person. Availability and pricing vary by location.
Does this USPS location allow 24/7 access to PO Boxes in the lobby?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours can vary. Please check with the local Post Office for details.
What nearby places can I visit after my USPS visit for dining or entertainment?
Nearby you can enjoy Italian dining at Mangia DC Food Tours and Dino, catch a movie at AMC Loews Uptown 1 or The Uptown Theater, or have a meal at Cracked Eggery or Medium Rare steakhouse.
Are there any nearby fitness or wellness centers near the USPS location?
Yes, Levelup Personal Training offers gym and fitness services, and Palm Beach Tan provides skin care and beauty salon services nearby.
Where can I find nearby grocery or farmers market options?
You can visit Yes! Organic Market for health foods and groceries or the Cleveland Park Farmers Market for fresh fruits and vegetables close to the Post Office.
How can nearby services like Western Union or LibertyX Bitcoin ATM be helpful when visiting the USPS?
You can conveniently access money transfer services at Western Union and cryptocurrency ATMs at LibertyX nearby, which can complement your financial or mailing needs.
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