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Brand Certified

United States Postal Service

2.6
(107 reviews)

Business Details

45 L St SW, Washington, DC
20024, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 45 L St SW to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
45 L St SW, Washington, DC
20024, United States

Hours

Reviews

2.6
107 reviews
5 stars
31
4 stars
8
3 stars
7
2 stars
7
1 star
54
  • CC
    Crystal Chase
    Feb 17, 2026
    1.0
    I’m still waiting on my certified mail to be delivered I went into 45 L St SW on January 30th for court documents to be certified delivered and my tracking number still has no movement! Nobody has answers I need an investigation to be done
  • LJ
    Lavonnia Johnson
    Feb 13, 2026
    5.0
    This can be a busy site at times. Great customer Service. Also has passport services but need an appointment.
  • R1
    revsongwriter 1
    Feb 12, 2026
    1.0
    This post office has been losing my packages. Since November 2025, I've had 3 missing packages that were CONFIRMED delivery WITH A PICTURE by the delivery agent. When I went to pick them up, they not only were not found, but the employees have promised to call me back and never do. This location is always understaffed and they are sloppy with our PO BOX deliveries. On multiple occasions, other people's mail has been in my PO BOX and my mail has been missing. I am currently missing a very important package that was delivered to this post office on January 20, 2026. I have a picture of the confirmed delivery that shows the inside of the work room. They have sent me on the run around to find the package since I first came to pick it up on January 27, 2026. This is unacceptable. --
  • LK
    LaShan Knolton
    Feb 4, 2026
    1.0
    Great experience with tellers, but horrible experience with management/supervisor. When the teller called the supervisor to assist me, she came to the door with a face of what do you want, I knew I had a problem that was not going to be satisfied. She offered no assistance or advice to help me obtain my package. She had such a nonchalant attitude, that I should have known better to rely on her customer assistance, being great. If you have a problem, do not stop at management at this location. Try customer service, maybe you will receive better assistance.
  • TM
    Tiana Mapp
    Jan 3, 2026
    1.0
    They never have supplies and the employees are truly disconnected from customer service and finding solutions. For this location to be walking distance, I literally take the extra mile to go to the Pennsylvania Ave location. They are much more kind there and always looking for solutions!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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