Brand Certified
United States Postal Service
1.5(148 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
400 Southern Ave SE, Washington, DC
20032, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 400 Southern Ave SE to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
1.5
148 reviews
5 stars
14
4 stars
3
3 stars
3
2 stars
8
1 star
120
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers frequently reported unprofessional and rude behavior from staff, with many expressing frustration over the lack of assistance and accountability.
Delivery Issues
Numerous complaints about lost packages, misdeliveries, and failure to follow delivery instructions were noted, leading to significant dissatisfaction.
Long Wait Times
Many reviews highlighted excessively long wait times due to understaffing, with customers often waiting over 30 minutes to receive service.
Facility Conditions
The post office was described as dirty and in need of renovation, contributing to a negative overall experience for customers.
- CCczakura councilDec 15, 20251.0Left my package in a mailbox that does not close, Also sent an email claiming it was left on front door porch. LEAVE PACKAGE IN YARD OR TAKE IT BACK. We were looking around the yard for 30 minutes in 30 degree weather because it said it was delivered to front door/porch.
- WIWilliam Craig IIISep 10, 20191.0Arrived at 4:30 PM 16 people in line, one person working the window...slowly!
- LBL BellFeb 22, 20191.0This post office is the worst 400 Southern Ave S E.!! calling is a problem to never and answer never!! Then the 1800 # you have to wait 40 MIN or more for customer service SAAAD!!
- JCJaynise ColemanApr 4, 20181.0I called this branch from the time they opened til the time they closed. No one answer! I was placed on hold for 2 hours ! It would have been longer but I hung up ! I still have no idea where my package is ! I never recirved it and it said it was delivered to my door by them ! NO PACKAGE !
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 400 Southern Ave SE offer?
This location offers mail sending, shipping packages, money orders, Post Office™ boxes, passport services, gift cards, and more.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and most can also take your passport photo. You should complete and print your application form before applying.
Do I need an appointment for passport services at this location?
Yes, you typically need to schedule an appointment using the USPS online scheduler. Limited walk-in passport hours are also available at select locations.
Are passport photos available at the 400 Southern Ave SE location?
Yes, passport photo services are available but require an appointment made through the online scheduler. The fee for a passport photo is $15.
How can I rent a PO Box at this Post Office?
You can reserve a PO Box online at USPS.com and then complete your setup in person at this location by bringing two valid forms of ID.
What are the business hours for this Post Office?
The Post Office is open Monday through Friday from 9:00 AM to 5:00 PM, Saturdays from 9:00 AM to 2:00 PM, and closed on Sundays.
Is there 24/7 access to PO Boxes at this Post Office?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours can vary, so please check with this Post Office directly for exact times.
Are there any other postal facilities near the United States Postal Service at 400 Southern Ave SE?
Yes, nearby postal-related places include USPS Collection Point, United States Post Office, US Post Office, UPS Access Point location, and Amazon Locker - Backup, providing additional mailing and package services.
What other stores or services are located near the Post Office for customers to visit?
Nearby you can find Forman Mills (department and clothing store), Food Mart (convenience store), Shell gas station, and South Capitol Liquors for your shopping and convenience needs.
Are there local amenities near the Post Office that visitors might use before or after their visit?
Yes, visitors can also visit places like Mary Virginia Merrick Recreational Center for fitness, Sharp Cuts or Davis Barber Service for hair care, and Bank of America for banking services nearby.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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