Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 4005 Wisconsin Ave NW to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
4005 Wisconsin Ave NW, Washington, DC
20016, United States
Hours
Reviews
2.5
177 reviews
5 stars
51
4 stars
11
3 stars
5
2 stars
18
1 star
92
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several instances of aggressive behavior towards patrons.
Efficiency
Customers frequently mentioned long wait times and slow service, often exacerbated by understaffing.
Passport Services
Numerous complaints about the lack of passport agents and poor communication regarding appointments, leading to wasted time for customers.
Mixed Experiences
While some customers praised individual staff members for their helpfulness, overall experiences varied widely, with many expressing frustration.
Communication Issues
Customers noted a lack of clear information regarding services and appointments, contributing to confusion and dissatisfaction.
- SSSarah Slack4 days ago1.0You can see how poorly this post office is reviewed and there is a reason for that. Service is terrible. Slow. No one seems to know what’s going on. Not welcoming. Not sure if anything will change based on all the bad reviews but here’s your warning before you go to this post office.
- JEJim Evans6 days ago1.0One of the most understaffed, overworked with employees with exceptionally bad attitudes towards all.
- ZBZachary BoothOct 25, 20255.0Helpful service
- TTTa’Oct 11, 20251.0The people there are rude. The office I agree close at 4pm it was 4:03 and there was still the line. I asked gently if I could just print a lable and go and the woman working there started screaming “ It’s close, It’s close” and the line was still there. They are also not pragmatic because nothing would not changed if I printed my lable. Terrible service
- JNJune NtinyariOct 9, 20251.0Terrible service from the fingerprint and passport room. The person who is supposed to be in this room wasn’t there from around 1 till closing time which is 3. This honestly deserves 0 stars but that is impossible. It’s frustrating because a bunch of other USPS locations do not offer fingerprinting but this is not communicated on their websites!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 4005 Wisconsin Ave NW offer?
This Post Office provides mail and package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this location?
Yes, this Post Office accepts first-time U.S. passport applications and many locations provide passport photo services.
Do I need an appointment for passport services at this Post Office?
Yes, most passport services require scheduling an appointment online, although limited walk-in hours are offered at select locations.
What are the operating hours of the USPS at 4005 Wisconsin Ave NW?
Monday to Friday: 8 AM – 6 PM, Saturday: 8 AM – 4 PM, and Sunday: 10 AM – 4 PM.
How can I get a PO Box at this Post Office?
You can apply for a PO Box online or in person at this location with two valid IDs and a completed application form.
Is there 24/7 access to PO Boxes at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary by location; please check with this Post Office.
What is the fee for getting a passport photo here?
The current fee for a passport photo at USPS is $15.
Are there other postal service options near the United States Postal Service at 4005 Wisconsin Ave NW?
Yes, nearby postal options include USPS Collection Point, US Post Office, and FedEx Office Ship Center which offer shipping and printing services.
What nearby places can I visit for food or refreshments around the Post Office?
You can visit Good Good Smoothie or Cafe Ole nearby for smoothies and Mediterranean cuisine before or after your visit to the Post Office.
What nearby amenities are available for fitness or wellness near the USPS?
Nearby fitness options include Onelife Fitness - TenleyTown and Tenley Sport&Health gyms, and there is Wellness Veterinary Care for pet health.