Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 4005 Wisconsin Ave NW to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous customers reported poor service, including rude staff and long wait times, with many expressing frustration over the lack of assistance and professionalism.
Passport Appointments
Many reviews highlighted issues with passport appointments, including cancellations without notice and the absence of passport agents, leading to wasted time for customers.
Staff Attitude
A significant number of reviews mentioned the unfriendly and unhelpful demeanor of staff, with some customers describing interactions as aggressive or condescending.
Mixed Experiences
While many reviews were negative, a few customers did report positive experiences with specific staff members who provided helpful and friendly service.
DL
Doug L
Dec 30, 2025
3.0
FYI/PSA - They are no longer offering passport services, despite what it says online / the ability to make an appointment.
EY
Edie Young
Dec 27, 2025
5.0
Such a great post office. They ship quickly, and the staff is always kind and helpful.
AM
Aparna Miano
Dec 6, 2025
1.0
Took time off from work and brought my child here for a passport appointment that I scheduled weeks in advance and confirmed on line. No one was there. The clerk at the postal counter practically yelled at me for being there when it was closed, and didn’t seem to understand that the reason people kept coming when the passport office was closed was because they kept scheduling appointments. I went a few days later to the Bethesda post office and it was a breeze and the clerk was so nice to my kid. It’s better to drive farther and avoid this place.
TN
Ta N
Dec 2, 2025
2.0
Understaffed, and no Passport Agent, last month.
NB
Noah Baca
Dec 2, 2025
1.0
They have lost my package. An irreplaceable item. I will NEVER USE THIS SERVICE AGAIN.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 4005 Wisconsin Ave NW offer?
This Post Office provides mail and package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this location?
Yes, this Post Office accepts first-time U.S. passport applications and many locations provide passport photo services.
Do I need an appointment for passport services at this Post Office?
Yes, most passport services require scheduling an appointment online, although limited walk-in hours are offered at select locations.
What are the operating hours of the USPS at 4005 Wisconsin Ave NW?
Monday to Friday: 8 AM – 6 PM, Saturday: 8 AM – 4 PM, and Sunday: 10 AM – 4 PM.
How can I get a PO Box at this Post Office?
You can apply for a PO Box online or in person at this location with two valid IDs and a completed application form.
Is there 24/7 access to PO Boxes at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary by location; please check with this Post Office.
What is the fee for getting a passport photo here?
The current fee for a passport photo at USPS is $15.
Are there other postal service options near the United States Postal Service at 4005 Wisconsin Ave NW?
Yes, nearby postal options include USPS Collection Point, US Post Office, and FedEx Office Ship Center which offer shipping and printing services.
What nearby places can I visit for food or refreshments around the Post Office?
You can visit Good Good Smoothie or Cafe Ole nearby for smoothies and Mediterranean cuisine before or after your visit to the Post Office.
What nearby amenities are available for fitness or wellness near the USPS?
Nearby fitness options include Onelife Fitness - TenleyTown and Tenley Sport&Health gyms, and there is Wellness Veterinary Care for pet health.