United States Postal Service

3.1
56 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 3401 12th St NE to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3401 12th St NE, Washington, DC
20017, United States

Hours

Reviews

3.1
56 reviews
5 stars
25
4 stars
5
3 stars
1
2 stars
1
1 star
24
  • HG
    Hugo Guzman
    Jul 7, 2025
    5.0
    Amazing customer service. There was an error on a package address I had shipped from Europe, so USPS marked it as return to sender. I went to the office, explained what happened, and they redelivered it after hours! Thank you, Mr. Wright!! God bless you, and God bless the USPS!
  • CF
    Carol Felicio
    Oct 20, 2021
    5.0
    I went at 2:30pm on Wednesday October 20th, 2021 and while there was a small line, they had 3 people working quickly, with great attitudes and helpful service. Definitely recommend for your mailing needs!
  • JS
    Jozanne S. Summerville
    Mar 26, 2018
    4.0
    Very busy after work. But professional and experts. Appreciate the ladies who keep it moving. Cheers!
  • FR
    Frank Rettig
    Nov 29, 2017
    1.0
    My low rating has to do eight the fact that the post office is in total chaos. When packages are received, and you receive notification, then go to pick them up, they can’t find the package. This has happened repeatedly, and some packages never show up. On 11/28/2017, I went to pickup an expensive electronic package worth over $1,000, and they can’t find it. It makes me wonder how honest the staff is there.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.