Location.com logo
Person picking up a package from USPS smart lockers
Brand Certified

United States Postal Service

2.1
(166 reviews)

Business Details

3321 Georgia Ave NW, Washington, DC
20010, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 3321 Georgia Ave NW to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3321 Georgia Ave NW, Washington, DC
20010, United States

Hours

Reviews

2.1
166 reviews
5 stars
36
4 stars
5
3 stars
2
2 stars
13
1 star
110

What are people saying?

AI-generated from recent customer reviews

Staffing Issues

The post office is frequently understaffed, often with only one employee working, leading to long wait times and customer frustration.

Inconsistent Hours

Customers report that the post office often closes for lunch at unpredictable times, causing inconvenience and confusion.

Customer Service

While some staff members are described as friendly and helpful, there are multiple reports of rude behavior from certain employees.

Facility Conditions

The post office is criticized for being poorly managed, with inadequate resources and a lack of basic amenities for customers.
  • OM
    Owen Morrison
    5 days ago
    1.0
    Always closed. Does not keep posted hours.
  • BW
    Bryan Wehner
    Feb 13, 2026
    5.0
    Did a great job delivering my wedding save the dates!
  • CS
    Caitlin Schnur
    Jan 7, 2026
    1.0
    This Post Office is a joke. Attempted to use this PO today, arriving at 2 PM to find it open but abandoned, with a scrawled sign saying they were “closed for lunch” until 3:30 pm…so a minimum one and half hour lunch. (Please note: this is not the first time I’ve dragged myself to this PO to find a handwritten sign about how it’s closed for lunch.) I am 9 month pregnant and structured my afternoon around completing errands, including shipping packages and having documents notarized. It’s insane to park blocks away, haul over materials, and enter this derelict PO only to find the staff have left it open but empty. An older couple was also there, confused about what was going on and obviously needing to get stuff done. This is supposed to be a public resource but it’s actually a public liability. I plan to bring this to the attention of the relevant DC Council Rep - this ward deserves better!
  • MC
    Maria Costantini
    Jan 2, 2026
    1.0
    Can concur with what others are saying. One person working and they literally go on lunch break whenever and for an unknown time.
  • NL
    Nicholas Lepham
    Jan 2, 2026
    4.0
    I absolutely adore Miss Davis who has worked there for decades. Very kind and knowledgeable and I have seen her go the extra mile for customers to call other post offices on their behalf to track a missing item. But she almost always works by herself and that causes huge lines at certain parts of the day. I recommend going in the morning as there is rarely ever a line. At lunchtime or after 4pm be prepared to wait 30+ minutes.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

United States Postal Service partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others