United States Postal Service

2.1
156 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 3321 Georgia Ave NW to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3321 Georgia Ave NW, Washington, DC
20010, United States

Hours

Reviews

2.1
156 reviews
5 stars
35
4 stars
4
3 stars
2
2 stars
13
1 star
102

What are people saying?

AI-generated from recent customer reviews

Staffing Issues

Customers frequently reported that the post office is understaffed, often with only one employee working, leading to long wait times.

Inconsistent Hours

Many reviews highlighted that the post office has unpredictable hours, often closing for lunch at random times not aligned with posted schedules.

Customer Service

While some customers praised the friendliness and helpfulness of the staff, others experienced rudeness and slow service.

Cleanliness and Facilities

The facility was described as clean inside, but the exterior and some amenities were noted as lacking, such as no self-service kiosks or available supplies.

Parking Challenges

Customers mentioned difficulties with parking, particularly due to limited space and competition from nearby businesses.
  • MM
    Maria Cecilia Pinto de Moura
    Nov 1, 2025
    5.0
    It's a friendly, uncrowded post office. The manager is friendly and responsive.
  • JW
    Joshua Wallace
    Oct 24, 2025
    1.0
    It’s 2:09pm on a Friday and you have literally NO ONE working and a sign up that’s says “lunch break until 3:30”. Seriously? What a joke of a postal office.
  • KG
    Katie Goff-Eldredge
    Oct 20, 2025
    1.0
    Schedule of hours open is inaccurate
  • SH
    Samantha Hines
    Oct 14, 2025
    1.0
    I would strongly suggest using a different post office - I waited an hour to mail two regular envelopes certified mail. The line was 15-20 people long, with one staff person working. She is polite but really takes her time. Unfortunately this is usually the experience I have at this location.
  • TW
    Tom White
    Oct 6, 2025
    1.0
    Just keep the door locked if you can't ship a package. The level of incompetence here is of biblical proportions

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.