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Visit your local Post Office™ at 6200 N Capitol St NW to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
6200 N Capitol St NW, Washington, DC
20011, United States
Hours
Reviews
1.9
129 reviews
5 stars
18
4 stars
9
3 stars
4
2 stars
7
1 star
91
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unprofessional.
Package Issues
Many customers reported lost or misdelivered packages, with claims of theft and inefficiency in handling deliveries.
Staffing Problems
The post office is frequently described as understaffed, leading to long wait times and inadequate service.
Management Concerns
There are complaints about poor management and lack of accountability among employees, contributing to a negative customer experience.
Inconsistent Service
Service quality varies significantly, with some customers experiencing friendly assistance while others faced neglect and frustration.
- JWJulia WardOct 6, 20255.0Staff were really helpful and patient explaining a complicated situation involving important paperwork
- GLGervaise LantierSep 25, 20255.0I had to do a change of address today at 430p for my recently deceased much beloved mother. The process was straightforward. At the end, the young woman who helped me told me she was sorry for my loss and gave me a virtual hug through the plexiglass. Thank you for your humanity and your generosity--it means a lot. (The name I post under is not my real name).
- SLSydnea LewisSep 25, 20251.0Stood in an the lobby for 10 minutes by myself. NO ONE came out to assist me despite me calling out multiple time. I could have stolen envelopes and cards for all they cared. It’s 3pm on a Thursday - not even close to closing time. This is absolutely unacceptable.
- LNLucy NavSep 23, 20251.0They have lost 3 of my packages in a span of 1 week. First one said they couldn’t get it and will be redelivered just to get an email saying they lost it. Now two of my packages were delivered at mailbox that never came one being a pair of BOOTS. They are definitely stealing packages in this facility. There’s no other explanation
- JPJacqueline PenaAug 12, 20251.0I have place a package for FedEx at this location by mistake with some other packages for USPS, the package is no way to be found every time i go there and ask about all they saying that they give the package to one of FedEx driver but I'm going to get to the bottom of this, hopefully they have better answer next time.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 6200 N Capitol St NW?
This location offers mailing and shipping services, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and many locations also provide passport photo services. Be sure to complete and print your passport application form before applying.
Do I need an appointment for passport services at this location?
Most Post Offices with passport services require an appointment booked online, though limited walk-in hours may be available at select locations.
What are the operating hours of this Post Office?
The Post Office is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 1:00 PM. It is closed on Sundays.
How can I rent a PO Box at this Post Office?
You can reserve a PO Box online through the USPS website or apply in person. Bring two valid forms of ID if applying onsite.
Is there 24/7 access to the PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours might vary. Please check with this local Post Office for exact times.
What nearby educational institutions are close to the Post Office at 6200 N Capitol St NW?
Nearby schools include Creative Minds International PCS, Roots Activity Learning Center, Ideal Academy Public Charter School, and Imagine Schools Hope Community - Lamond, which might be convenient for families using postal services.
Are there any nearby religious organizations close to the Post Office?
Yes, nearby religious organizations include Omega Fire Ministries-Washington DC, Iglesia Hispana Bethel Capitol, Bethel Capitol Church, and Celestial Church, which you might visit before or after your postal errands.
What nearby services can complement my visit to the Post Office?
Nearby services include Eastern Auto Repair for vehicle needs, Standard Office Supply for office essentials, and various contractors like P and D Drywall Contractors and Shelterline for home improvements.
How can I schedule an appointment for passport services at this Post Office?
You can schedule an appointment for passport services using the USPS online scheduler available through the provided reservation URL.