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The UPS Store

3.7
(254 reviews)

Business Details

1030 15th St NW, Washington, DC
20005, United States
(202) 785-3604
https://locations.theupsstore.com/dc/washington/1030-15th-st-nw

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #0740 in Washington offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - 15th & Between K Or L St. Nw Wdc/Blocks From White House McPherson Square And Farragut North Metro.

Details

  • DeliveryNot available

Location

The UPS Store
1030 15th St NW, Washington, DC
20005, United States

Hours

Reviews

3.7
254 reviews
5 stars
163
4 stars
4
3 stars
7
2 stars
5
1 star
75

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff, particularly Don and Leslie, for their exceptional service, patience, and willingness to help.

Staff Attitude

While some staff members received high praise, others were reported as rude and dismissive, leading to mixed experiences.

Efficiency

Several reviews highlighted the quick and efficient service provided, especially for notarization and shipping tasks.

Inconsistent Policies

Customers expressed frustration over unclear policies regarding fees and receipt issuance, leading to confusion and dissatisfaction.

Store Environment

The store was generally described as clean and well-organized, contributing positively to the customer experience.
  • TM
    Thomas Mwanga
    Feb 20, 2026
    5.0
    The reviews are right. Super quick drop-off! Took less than 10 seconds.
  • LG
    Luke Guonjian-Pettit
    Feb 3, 2026
    5.0
    LeBron James, Serena Williams, Lionel Messi, Tom Brady — athletes all considered exceptional. Generational athletes. And yet, my experience with Don outshines even their greatest moments. Handled a tricky return within seconds, all while speaking to another customer over the phone, and with a smile on his face. Had me in and out within minutes without wasting a moment. Don is operating at the top of his game — an elite asset to your team. Thank you for your help, Don. You’ve made my day.
  • DH
    Danny Heifetz
    Jan 23, 2026
    5.0
    Amazing UPS store. Don is the man. Elite notary. Awesome guy. Great spot.
  • JS
    Jackie Sirc
    Jan 21, 2026
    5.0
    Don is the absolute best! He is so knowledgeable, patient, and so friendly every time I come here. I had to get a lot of complicated documents notarized and he really took the time to make sure we got everything right.
  • SM
    Sanjana Maddipudi
    Jan 9, 2026
    5.0
    Was able to buy a large poster within a day through great customer service.

Frequently Asked Questions About The UPS Store

What services does The UPS Store #0740 in Washington offer?

The UPS Store #0740 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.

Where is The UPS Store #0740 located?

It is located at 1030 15th St NW, Washington, DC 20005, US, between K and L Streets NW.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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