The UPS Store

3.7
248 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #0740 in Washington offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - 15th & Between K Or L St. Nw Wdc/Blocks From White House McPherson Square And Farragut North Metro.

Details

  • DeliveryNot available

Location

The UPS Store
1030 15th St NW, Washington, DC
20005, United States

Hours

Reviews

3.7
248 reviews
5 stars
157
4 stars
4
3 stars
7
2 stars
5
1 star
75

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the staff for being helpful and accommodating, there were several reports of rude and unprofessional behavior from certain employees, particularly regarding notary services and package handling.

Service Efficiency

Customers frequently noted quick and efficient service, especially for shipping and notary tasks, although some expressed frustration over inconsistent service and lack of receipts.

Staff Attitude

The attitude of staff varied significantly, with some employees receiving high praise for their friendliness and willingness to help, while others were criticized for being dismissive and unhelpful.

Store Hours

Multiple reviews indicated confusion and frustration regarding the store's hours, with customers reporting discrepancies between posted hours and actual availability.
  • SM
    Sanjana Maddipudi
    3 days ago
    5.0
    Was able to buy a large poster within a day through great customer service.
  • SR
    Shreya Raju
    3 days ago
    5.0
    Amazing store that easily printed a very large poster within a day!
  • HP
    Hari Ponnala
    Nov 21, 2025
    5.0
    James did a great support to me today. He deserves the best 👌
  • SE
    Shaska Eason
    Nov 12, 2025
    1.0
    I come in the building and I am the only customer and waited 2 minutes without the guy saying something to me . Instead he was making tea right in front of me …Then he turned around and stare at me and I was like you ready and he said I been said something to you but he didn’t . Then had attitude with me the whole process… I recommend not going to this store. The customer service is not welcoming.
  • PP
    Paul-Francois Polidori
    Nov 6, 2025
    5.0
    Outstanding service! We walked in right before closing and they couldn’t have been nicer and more helpful.

Frequently Asked Questions About The UPS Store

What services does The UPS Store #0740 in Washington offer?

The UPS Store #0740 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.

Where is The UPS Store #0740 located?

It is located at 1030 15th St NW, Washington, DC 20005, US, between K and L Streets NW.