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The UPS Store #0057 in Washington offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - The Corner Of Van Ness And Wisconsin.
Scotty received numerous commendations for his exceptional customer service, being described as friendly, helpful, and professional.
Mixed Experiences
While many customers praised the service, some reported negative interactions with other staff members, indicating inconsistency in service quality.
Efficiency
Customers frequently noted the quick and efficient service, especially regarding notary and shipping tasks.
Store Environment
The store is described as clean, organized, and well-staffed, contributing to a positive customer experience.
Pricing
The pricing for services, particularly notary services at $5, was generally viewed as reasonable and appreciated by customers.
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Nenna Rozay
3 days ago
1.0
I have been a regular customer at this UPS location for quite some time and, until recently, I have never experienced what I believe to be racially biased treatment. My concern began after repeated interactions with an employee named Scotty. Based on my observations and personal experiences, it appears that he treats Caucasian customers differently than African-American customers.
Specifically, when providing me with my receipt, he consistently places it on the counter rather than handing it directly to me. In contrast, I have observed him hand receipts directly to Caucasian customers and engage with them in a noticeably more courteous and respectful manner.
These repeated interactions have been frustrating and uncomfortable, and they have made me feel that my race is a factor in how I am being treated. I believe this behavior reflects a lack of equitable customer service, and I feel it is important to bring this matter to attention.”
YT
yemariam tekola
4 days ago
5.0
Scotty was amazing!!! This was my first time notarizing anything and patiently walked me through the entire process. He also gave such great advice. Scotty made such a stressful moment so easy to manage. Definitely happy with my service and will use him again in the future!
AB
Anna Bowman
Dec 28, 2025
5.0
Jennifer was an excellent help, thanks to her I could return my product easily! I could not find my QR code, Jennifer had the technical ability to find it o my phone. Outstanding service
II
Ibs
Dec 12, 2025
5.0
I needed help for the public notary Service and Scotty was so helpful and so friendly would highly recommend if you need any help from them. The service costed me five dollars.
ZG
Zoe Gibson
Nov 4, 2025
5.0
Scotty was fabulous! We came right before closing time for notary and were so grateful for his help and kind demeanor. We were navigating a stressful government form and process, And he made this step much easier! Thank you!