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The UPS Store

4.5

(149 reviews)

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Business Details

4401-A Connecticut Ave NW, Washington, DC

20008, United States

(202) 244-7299

https://locations.theupsstore.com/dc/washington/4401-a-connecticut-ave-nw

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store

The UPS Store #0535 in Washington offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Across Udc-Near Van Ness Metro Station On Windom Pl In American University B. Near Howard University.

Details

DeliveryNot available

Location

The UPS Store

4401-A Connecticut Ave NW, Washington, DC

20008, United States

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Hours

Monday8:30 AM - 7:00 PM

Tuesday8:30 AM - 7:00 PM

Wednesday8:30 AM - 7:00 PM

Thursday8:30 AM - 7:00 PM

Friday8:30 AM - 7:00 PM

Saturday10:00 AM - 5:00 PM

Sunday10:00 AM - 3:00 PM

2026-04-05Regular Hours

2026-04-16Regular Hours

2026-05-10Regular Hours

2026-05-25Regular Hours

2026-07-03Regular Hours

2026-07-04Regular Hours

2026-09-07Regular Hours

2026-11-11Regular Hours

2026-11-26Regular Hours

2026-11-27Regular Hours

2026-12-25Regular Hours

2026-12-31Regular Hours

2027-01-01Regular Hours

Reviews

4.5

149 reviews

5 stars

130

4 stars

3 stars

2 stars

1 star

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently praised for being friendly, helpful, and professional, with many customers highlighting specific employees like Thomas, Brian, and Anita for their exceptional service.

Efficiency

Customers frequently mention the quick and efficient service provided by the staff, making their visits pleasant and hassle-free.

Mixed Experiences

While many reviews are positive, there are some complaints regarding service inconsistencies and issues with specific employees, indicating that experiences can vary.

Store Environment

The store is noted for being clean and well-organized, contributing to a positive customer experience.

PE
Paul Esslinger
Jan 21, 2026
5.0
This team is unbelievable. In a space (shipping services) where good customer is not the norm, these people are a shining jewel in a barren land. I had an issue with my passport being mailed and they went out of their way to contact the warehouse and ask their colleagues to search for my package so that I could pick it up as an exception. I don’t know what I would do without yall. I will consider flying from Chicago to DC just to use this UPS office in the future.
EJ
Edgar James
Jan 13, 2026
5.0
Great staff and help.
MB
Mike Barthel
Dec 18, 2025
5.0
Can’t be beat!
SL
Samantha Lewis
Nov 28, 2025
5.0
The Guy who works there, I believe is Bryan/Brian, is super awesome ! I’ve been there twice and each time was helped by him. He’s got a great vibe and makes what would normally be a boring errand into a pleasant one
NP
Nancy Palmer
Nov 7, 2025
5.0
Best UPS in town - amazing staff - friendly and so helpful!