The UPS Store

4.5
145 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #0535 in Washington offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Across Udc-Near Van Ness Metro Station On Windom Pl In American University B. Near Howard University.

Details

  • DeliveryNot available

Location

The UPS Store
4401-A Connecticut Ave NW, Washington, DC
20008, United States

Hours

Reviews

4.5
145 reviews
5 stars
126
4 stars
1
3 stars
1
2 stars
3
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff, particularly Thomas, Brian, and Anita, received high praise for their friendly, helpful, and professional service, often going above and beyond to assist customers.

Efficiency

Many reviews highlighted the quick and efficient service provided by the staff, allowing customers to complete their tasks in a timely manner.

Mixed Experiences

While most feedback was positive, there were some negative experiences reported, including issues with service delays and dissatisfaction with certain staff members.

Cleanliness and Organization

Customers noted that the store was clean and well-organized, contributing to a pleasant shopping experience.

Pricing Concerns

Some customers expressed dissatisfaction with pricing, particularly regarding unexpected fees for services like printing.
  • NP
    Nancy Palmer
    Nov 7, 2025
    5.0
    Best UPS in town - amazing staff - friendly and so helpful!
  • SM
    Sarah M
    Oct 30, 2025
    5.0
    I use this store a lot and they have always been super friendly and helpful. Anita is enthusiastic and welcoming, you can tell she loves her job as it shows in her personality and how she treats every person that walks through the door.
  • ML
    Maria L
    Oct 29, 2025
    5.0
    I have always had a good experience with the wonderful UPS crew in VanNess. Thomas, Amari and Brian have been super helpful and they are very efficient. They are hardworking and will see to your all shipping and packaging needs!
  • TG
    Theodore Glenn
    Oct 24, 2025
    5.0
    Anita, Amari, and Brian provided outstanding service today. Very quick and professional! Loved the team energy and support for each other and customers. Thank you!
  • TT
    tiko
    Oct 24, 2025
    5.0
    I recently visited this location to have several legal documents notarized. I will admit I had no idea what to expect and was quite intimidated by the paperwork and the process itself. However, Anita provided truly superior service that turned a stressful task into a smooth, positive experience. She immediately put me at ease, instead of just rushing me through the signatures and made sure I understood everything. Thank you!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the main services offered at The UPS Store #0535 in Washington?

The UPS Store #0535 offers expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, and faxing.