Brand Certified
The UPS Store
2.7(202 reviews)
Certified by The UPS Store • Mar 01, 2026
Business Details
825 21st St NW, Washington, DC
20006, United States
Certified by The UPS Store • Mar 01, 2026
(202) 457-8166
Certified by The UPS Store • Mar 01, 2026
https://locations.theupsstore.com/dc/washington/825-21st-st-nw
Certified by The UPS Store • Mar 01, 2026
About
Certified by The UPS Store • Mar 01, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #0404 in Washington offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - On The George Washington University Campus.
Details
- DeliveryNot available
Location
Certified by The UPS Store • Mar 01, 2026
Hours
Certified by The UPS Store • Mar 01, 2026
Reviews
2.7
202 reviews
5 stars
77
4 stars
6
3 stars2
2 stars
5
1 star
112
What are people saying?
AI-generated from recent customer reviews
Staff Performance
While many customers praised staff members like Ana and Julio for their helpfulness and kindness, there were also numerous complaints about rude and unprofessional behavior from certain employees.
Customer Service
The store received mixed reviews regarding customer service, with some customers highlighting excellent experiences, while others reported poor communication and disrespectful treatment.
Service Availability
Customers expressed frustration over inconsistent service availability, including issues with notary services and unexpected closures.
Store Management
Recent changes in ownership have led to some positive feedback about improved service, but there are still significant concerns regarding employee behavior and store policies.
- VVValerie4 days ago5.0Ana who was working there was the sweetest and most helpful UPS employee I’ve come across in my travels around the country. I needed printing services and then to package and mail. She was so kind, patient and helpful. Wonderful ups store!!
- BBBartholomewJan 31, 20265.0everyone was so helpful shipping out my package
- AZAyelet ZamekJan 28, 20265.0Shoutout to Ana for helping me with my returns - the only UPS Store downtown open after the snowstorm!
- CFCrystal FlemingJan 22, 20265.0I love going to this UPS store to do all my shipping. Ana and Julio are amazing and super attentive. Highly recommend them!
- MBMario BatenJan 16, 20261.0Horrible service. Ana was unhelpful. She was more concerned about eating her food than helping customers. As a business owner I frequent UPS stores in the DMV and by far the worst I have ever experienced. To the young lady who’s responsible for doing passports working with Ana on 01-16-26 at 2pm. Sorry I didn’t get your name Thank you for helping me today.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store at George Washington University Campus offer?
The UPS Store offers expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and passport/photo ID services.
What are the business hours for The UPS Store 0404 in Washington?
The store is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 10:00 AM to 3:00 PM. Holiday hours may vary.
Is The UPS Store 0404 open on Sundays?
Yes, it is open on Sundays from 10:00 AM to 3:00 PM.
What payment options are accepted at The UPS Store?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, Samsung Pay, and Visa.
Does The UPS Store 0404 provide mailbox rentals?
Yes, mailbox rentals and mailbox services are available at this location.
Where is The UPS Store 0404 located?
It is located at 825 21st St NW, Washington, DC 20006, on the George Washington University Campus.
Are there nearby places to eat or relax close to The UPS Store 0404?
Yes, nearby eating spots include Captain Cookie and the Milk Man bakery, Lindy's Red Lion burger restaurant, Bandoola Bowl Burmese restaurant, and Panera Bread bakery and cafe.
What recreational or cultural venues are near The UPS Store 0404?
Nearby venues include the Marvin Center Grand Ballroom auditorium and Biograph Theatre music venue, which are great to visit before or after your store visit.
Are there any campus-related facilities close to The UPS Store 0404?
Yes, The UPS Store is on the George Washington University Campus near the GW Admissions Welcome Center, GW Bookstore, and OLAS Office at the Marvin Center.
Can I get legal or professional services near The UPS Store 0404?
Yes, services nearby include Shred Nations for shredding services and OFW Law for legal services, useful for business or personal needs.
Brand Certified Facts from The UPS Store
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Certified March 01, 2026Yext Knowledge Graph
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