Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5801 in Washington offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of 14th & Monroe St Nw (Free 1 Hr Parking @ Giant Garage).
Details
- DeliveryNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.8
179 reviews
5 stars
110
4 stars
13
3 stars
5
2 stars
5
1 star
46
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Juno, Kia, and AJ for their exceptional service.
Pricing Issues
Several reviews highlighted concerns about high prices for services, such as printing fees and unexpected charges for package pickups.
Cleanliness and Maintenance
Customers noted that the store was often dirty and in need of maintenance, with suggestions for deep cleaning and updating equipment.
Appointment Management
There were complaints about the management of appointments, particularly for notary services, where customers experienced issues with appointments not being honored.
Mixed Experiences
While many reviews were positive, there were also significant complaints about rude staff and poor service experiences, indicating inconsistency in customer interactions.
- LHLauren HeasleyDec 11, 20255.0Joe is an actual hero. I came in with such a complicated order and he was so kind and patient. Will definitely be back. Amazing!
- GCGarret CNov 28, 20252.0Wildly overpriced for printing services. Charged a $3 flat fee for "Computer use" (which was me emailing them a PDF from my own phone) then $0.50/per page. Most expensive 8 pages of my life. You should use the public library (free) or the FedEx down the block instead.
- LLLeneisyOct 31, 20254.0Me parece que deberían tener personas que ayuden en español y mas para las llamadas telefónicas. Hice un envío hace 3 dias y aun no me llega mi caja a florida llamo por teléfono y trancan la llamada simplemente porque hablo español deben buscar a alguien bilingue porque habemos personas que no hablamos inglés y el segundo idioma mas usado en este país después del inglés .
- MTMichael ThompsonOct 30, 20255.0Juno is awesome!
- YAYasmeen AhmadOct 22, 20255.0I recently stopped by the local The UPS Store for a notarization, and I had a really great experience! From the moment I walked in, the atmosphere was welcoming, and the staff were clearly attentive and professional. When I arrived toward the end of the day and assumed they’d be wrapping up, the notary/manager happily stayed late so I could complete everything I needed. That willingness to go the extra mile made all the difference!
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #5801 in Washington offer?
The UPS Store #5801 offers expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and passport/photo ID services.
What are the store hours for The UPS Store #5801?
The store is open Monday to Friday from 8:30 AM to 7:00 PM, Saturdays 9:00 AM to 6:00 PM, and Sundays 10:00 AM to 4:00 PM. Hours may vary on holidays.
Is The UPS Store #5801 open on Sundays?
Yes, The UPS Store #5801 is open on Sundays from 10:00 AM to 4:00 PM.
Where is The UPS Store #5801 located and is parking available?
It is located at 1380 Monroe St NW, Washington, DC 20010, at the corner of 14th & Monroe St NW, with free 1-hour parking available at Giant Garage.
What payment methods does The UPS Store #5801 accept?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store #5801 provide mailbox rental services?
Yes, mailbox rental services are available for all your mail and package needs.
Are there nearby attractions or services I can visit close to The UPS Store #5801?
Yes, nearby attractions include the U St African American Museum, Tivoli Theatre, and Pino's Playground, offering cultural, entertainment, and recreational options before or after your visit.
What dining options are available near The UPS Store #5801?
Nearby dining includes Iron Age (Korean steakhouse), Ruby Tuesday (American restaurant), Creole on 14th (Cajun & Creole cuisine), and El Tio Tex-Mex Grill (Mexican food).
Can I find professional services near The UPS Store #5801?
Yes, professional services nearby include Shred Nations for shredding, Metro Home Managers for property management, and The National Advocacy Group for financial advising.
Does The UPS Store #5801 offer special discounts or promotions?
Yes, customers can save big with special offers and coupons available through their website.