Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5801 in Washington offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of 14th & Monroe St Nw (Free 1 Hr Parking @ Giant Garage).
Details
- DeliveryNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.8
178 reviews
5 stars
110
4 stars
13
3 stars
5
2 stars
4
1 star
46
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is frequently praised for being friendly, helpful, and professional, although some reviews mention rude behavior from certain employees.
Cleanliness
Several customers noted that the store was dirty and in need of a deep cleaning, which detracted from their overall experience.
Efficiency
While many customers appreciated the quick service, some reported long wait times, especially during busy periods.
Notary Services
There are mixed reviews regarding notary services, with some customers expressing dissatisfaction with appointment management and staff behavior.
Pricing Issues
Customers expressed frustration over additional charges for services like printing shipping labels, which they felt were unreasonable.
- LLLeneisyOct 31, 20254.0Me parece que deberían tener personas que ayuden en español y mas para las llamadas telefónicas. Hice un envío hace 3 dias y aun no me llega mi caja a florida llamo por teléfono y trancan la llamada simplemente porque hablo español deben buscar a alguien bilingue porque habemos personas que no hablamos inglés y el segundo idioma mas usado en este país después del inglés .
- YAYasmeen AhmadOct 22, 20255.0I recently stopped by the local The UPS Store for a notarization, and I had a really great experience! From the moment I walked in, the atmosphere was welcoming, and the staff were clearly attentive and professional. When I arrived toward the end of the day and assumed they’d be wrapping up, the notary/manager happily stayed late so I could complete everything I needed. That willingness to go the extra mile made all the difference!
- RSRudy SubramanianOct 18, 20251.0Don’t charge your customers $2.95 to print a shipping label after they’ve already paid for it. When I asked to use the printer to print it myself, they said “it’s broken.” And then they printed the label on a regular piece of paper on the same printer. Don’t scam your customers. The guys working there are great. This is a message to the owner.
- JHJanet HumeOct 16, 20251.0Wow this place is terrible. I have never had a positive or even neutral experience here. The employees are angry belligerent from the jump. I understand that working customer service is hard-but I have been treated so rudely here for asking normal questions about shipping something. It’s hard to explain how bad the customer service is. Avoid at all costs.
- RSRuth SmithOct 14, 20255.0The staff was incredibly knowledgeable and patient. Deondre got my package where it needed to go. He was very helpful and kind
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #5801 in Washington offer?
The UPS Store #5801 offers expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and passport/photo ID services.
What are the store hours for The UPS Store #5801?
The store is open Monday to Friday from 8:30 AM to 7:00 PM, Saturdays 9:00 AM to 6:00 PM, and Sundays 10:00 AM to 4:00 PM. Hours may vary on holidays.
Is The UPS Store #5801 open on Sundays?
Yes, The UPS Store #5801 is open on Sundays from 10:00 AM to 4:00 PM.
Where is The UPS Store #5801 located and is parking available?
It is located at 1380 Monroe St NW, Washington, DC 20010, at the corner of 14th & Monroe St NW, with free 1-hour parking available at Giant Garage.
What payment methods does The UPS Store #5801 accept?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store #5801 provide mailbox rental services?
Yes, mailbox rental services are available for all your mail and package needs.
Are there nearby attractions or services I can visit close to The UPS Store #5801?
Yes, nearby attractions include the U St African American Museum, Tivoli Theatre, and Pino's Playground, offering cultural, entertainment, and recreational options before or after your visit.
What dining options are available near The UPS Store #5801?
Nearby dining includes Iron Age (Korean steakhouse), Ruby Tuesday (American restaurant), Creole on 14th (Cajun & Creole cuisine), and El Tio Tex-Mex Grill (Mexican food).
Can I find professional services near The UPS Store #5801?
Yes, professional services nearby include Shred Nations for shredding, Metro Home Managers for property management, and The National Advocacy Group for financial advising.
Does The UPS Store #5801 offer special discounts or promotions?
Yes, customers can save big with special offers and coupons available through their website.