Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5259 in Washington offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Macarthur Blvd & Arizona Ave, Nw.
Details
- DeliveryNot available
Location
Hours
Reviews
4.3
133 reviews
5 stars
109
4 stars
2
3 stars0
2 stars
3
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their exceptional customer service, highlighting employees like Janiya, Faith, and Moe for their friendliness, patience, and willingness to help.
Staff Efficiency
Customers frequently noted the efficiency of the staff, who managed to assist multiple customers simultaneously while maintaining a positive attitude.
Store Hours Issues
Several reviews mentioned frustrations with the store's inconsistent hours, with reports of early closures and unstaffed periods that caused inconvenience.
Positive Atmosphere
The store was described as having a friendly and welcoming atmosphere, with many customers expressing appreciation for the staff's positive energy and helpfulness.
Mixed Experiences
While many reviews were positive, there were some negative experiences reported regarding specific staff attitudes and service quality, indicating inconsistency in customer interactions.
- CPCorbin Page3 days ago5.0Love this UPS store for all my printing and scanning and mailing needs! Janiya is so wonderful and we love having the in the neighborhood!
- CSChristine Saunderson4 days ago5.0JANIYA was so helpful to me. I am blind in one eye. She taught me how to find the QR code and create r returns to Temu. She is the Best. Give her a raise.
- DCDonna Christian-BruceOct 31, 20255.0I recently visited your UPS store and met your wonderful employee, Janiyah. She answered all my questions, advised on my shipping options and made suggestions on the best way to reinforce my package for shipping. She was so kind and efficient. I usually don’t like to visit the stores due to long lines and customer service that is not great. But this visit was a breeze and I left smiling. Thank you Janiyah!!
- YKYanina KaminskiOct 30, 20255.0Outstanding Service from Janiya at UPS! Janiya is an absolute gem at UPS! She’s the definition of professionalism — always greeting customers with a smile, staying organized even during the busiest times, and handling every situation with care and efficiency. Her dedication truly shines through; she consistently goes above and beyond to make sure every customer leaves satisfied. In the Palisades Community, Janiya has become the go-to person — everyone knows that if you need help, she’s the one to ask! Her hard work, reliability, and positive attitude set her apart and make the entire experience at UPS smooth and enjoyable. Thank you, Janiya, for all that you do! Your commitment to excellence and your kindness do not go unnoticed. The Palisades is lucky to have you!
- NVNeta VaughtOct 30, 20255.0I always have a great experience at this UPS Store thanks to Janiya. She provides amazing customer service always friendly, professional, and efficient. She goes above and beyond to make sure everything is handled smoothly and quickly. It’s clear she takes pride in her work and truly cares about helping customers. Janiya is a real asset to this location!
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What are the regular business hours for The UPS Store #5259 in Washington?
The UPS Store #5259 is open Monday through Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 10:00 AM to 3:00 PM.
Are there any special holiday closures or hours I should be aware of?
Yes, The UPS Store #5259 is closed on November 27, 2025, December 25, 2025, December 31, 2025, January 1, 2026, and January 19, 2026. On other holidays like November 11 and 28, the store follows regular hours.
What services does The UPS Store #5259 offer?
The UPS Store #5259 offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, computer access, and passport/photo ID services.
Can I use The UPS Store for professional printing and document finishing?
Yes, the store provides professional printing services including document finishing and sign printing.
What payment methods are accepted at The UPS Store #5259?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Is there a way to contact The UPS Store #5259 by phone or email?
Yes, you can call them at +1 202-966-4434 or email store5259@theupsstore.com.
Does The UPS Store #5259 offer any special discounts or coupons?
Yes, they have special offers and coupons you can find on their website at https://www.theupsstore.com/store-services/special-offers/do-more-spend-less.
What nearby places can I visit before or after my appointment at The UPS Store #5259?
You can visit local attractions such as Govinda Gallery (an art gallery), Mac Market and Deli (a convenience store and deli), and Starbucks for coffee and snacks.
Are there any nearby services for shredding or professional document destruction?
Yes, Shred Nations offers shredding services nearby, which complements The UPS Store's document shredding capabilities for larger or scheduled shredding needs.
Is there a nearby location where I can find lodging or short-term rentals around The UPS Store #5259?
Yes, LUXbnb nearby provides apartment and holiday rental homes, which might be convenient if you are visiting the area and need accommodations.