Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2016 in Washington offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .
Details
- DeliveryNot available
Location
Hours
Reviews
3.2
157 reviews
5 stars
78
4 stars
4
3 stars2
2 stars
10
1 star
63
What are people saying?
AI-generated from recent customer reviews
Store Hours
Customers frequently reported that the store was not open during the advertised hours, leading to frustration and inconvenience.
Customer Service
While some staff members received praise for their helpfulness and professionalism, others were criticized for rudeness and unhelpfulness.
Pricing Issues
Many reviews highlighted concerns about high prices for services and materials, with customers feeling they were being overcharged.
Inconsistent Service
Experiences varied widely, with some customers reporting excellent service while others faced significant issues, including being turned away for services that should have been available.
- LMLorrin MelansonDec 9, 20251.0Not actually open at 8am. Got there at 8:35 and lights were off/gates closed. Change your hours if you aren’t actually keeping them! Going to the location a few blocks south for any future trips
- TUTaline UrnechlianNov 24, 20251.0The store hours are 8:00am to 6:00pm, but at 8:30am the store is still not opened. There were previous warnings but UPS did not act on them, only responded that they would look into it, yet months after there is no change.
- LRLiliana RamirezNov 15, 20255.0Shout to Lonell for helping me with shipping out my passport and being so patient! It’s already stressful with all the paper work. He made it easier!
- QGQuera GilliamOct 23, 20255.0I had an amazing experience thanks to Jade. Her friendliness, professionalism, and her going above and beyond to make sure everything was handled smoothly is the reason I'll not only be returning but also recommending this location to others.
- MWMonique WhiteOct 8, 20255.0Ana was very sweet and extremely helpful while assisting me with all the information I needed to send my package. Excellent customer service at this UPS Store location!
Frequently Asked Questions About The UPS Store
What services does The UPS Store at 2021 L St NW offer?
The UPS Store offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.
Where is The UPS Store #2016 located?
It is located at 2021 L St NW, Ste 101, Washington, DC 20036.
What are the business hours of The UPS Store #2016?
The store is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 5:00 PM, and closed on Sundays and certain holidays.
Does The UPS Store #2016 provide mailbox rental services?
Yes, they offer mailbox services for your mail and packages.
What payment methods are accepted at The UPS Store #2016?
They accept American Express, Apple Pay, Android Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
How can I contact The UPS Store #2016?
You can call them at +1 202-775-4302 or email at store2016@theupsstore.com.
Are there any special offers available at The UPS Store #2016?
Yes, you can save big with their special offers and coupons available on their website.
What nearby places can support my business needs around The UPS Store #2016?
Nearby you'll find Shred Nations for shredding services, American Society of Hematology offices, and office supply stores like Staples and Office Depot.
How can I use public transit to reach The UPS Store at 2021 L St NW?
The store is centrally located in Washington DC near various transit stops, making it easy for customers using public transportation to visit and access packing, shipping, and printing services.
What nearby amenities can I visit before or after using The UPS Store services?
You might consider visiting nearby For Eyes for eyewear needs, Italian Lace Events for event planning, or Alley Powered by Verizon for coworking space.