Brand Certified
The UPS Store
3.6(212 reviews)
Certified by The UPS Store • Mar 01, 2026
Business Details
2021 L St NW, Washington, DC
20036, United States
Certified by The UPS Store • Mar 01, 2026
(202) 775-4302
Certified by The UPS Store • Mar 01, 2026
https://locations.theupsstore.com/dc/washington/2021-l-st-nw
Certified by The UPS Store • Mar 01, 2026
About
Certified by The UPS Store • Mar 01, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2016 in Washington offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .
Details
- DeliveryNot available
Location
Certified by The UPS Store • Mar 01, 2026
Hours
Certified by The UPS Store • Mar 01, 2026
Reviews
3.6
212 reviews
5 stars
130
4 stars
5
3 stars2
2 stars
10
1 star
65
What are people saying?
AI-generated from recent customer reviews
Customer Service
Lonell and Joel received numerous positive mentions for their helpfulness, professionalism, and ability to make the shipping process smooth and efficient.
Store Hours
Several customers reported issues with the store not opening at the advertised hours, leading to frustration and wasted trips.
Mixed Experiences
While many praised the staff, there were also complaints about rude service and unhelpful attitudes from some employees.
Pricing Concerns
Customers expressed dissatisfaction with high prices for services and packaging materials, feeling that they were overcharged compared to other locations.
- KMKyana MinerFeb 22, 20265.0I came in and needed some help with printing some materials for my business. I was visiting from out of town and am not as familiar with the area, but was grateful I found this location. I was rushing and didn’t have a lot of time and am grateful I got everything done in time. Everyone was friendly. Lonell (not sure if this is the right spelling??) was so helpful. And he got everything done quickly. Thank you!
- MDMichael DorseyFeb 21, 20265.0Came into the store the other day. Already having a ruff day, but thank you Lonell for making this part of my day easy and smooth. Taking care of my packages like they were your's own. I appreciate the excellent customer service you showed me. It's very rare you get that these days. Keep up the good work sir
- FRFree RepFeb 20, 20265.0I had an amazing experience at The UPS Store thanks to Lonell! From the moment I walked in, he was professional, patient, and genuinely helpful. He made the entire process smooth and stress-free, answering all my questions and making sure everything was handled correctly. Lonell went above and beyond to make sure my package was taken care of, and his customer service was top tier. It’s rare to find someone who truly cares about helping customers the way he does. Because of him, I’ll definitely be coming back to this location. If you need reliable service with a great attitude, ask for Lonell — you won’t be disappointed!
- TETommie EdwardsFeb 17, 20265.0Hello, My husband and I came home from a long trip out of the country. We left gifts behind rushing to the airport. As much as we wanted to just go to sleep, we had to ship these packages. We had jet lag and everything. I believe his name was Lonell. Exceptional service and help. He really took care of us. Make the process seamless and quick. We usually don’t come this far, but the service was well worth it.
- E1EAB 1972Feb 16, 20265.0GREAT Service ⭐⭐⭐⭐⭐ About a week ago I had an amazing experience with Lonell! From the moment I walked in, he was professional, friendly, and incredibly knowledgeable. He handled my packing and shipping with such care and attention to detail, making sure everything was secure and properly prepared. Lonell went above and beyond to answer my questions and made the entire process smooth and stress-free. It’s clear he truly cares about his customers and takes pride in his work. I highly recommend his services/this location to anyone needing reliable and efficient packing and shipping support! Will definitely be back for my next shipment
Frequently Asked Questions About The UPS Store
What services does The UPS Store at 2021 L St NW offer?
The UPS Store offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.
Where is The UPS Store #2016 located?
It is located at 2021 L St NW, Ste 101, Washington, DC 20036.
What are the business hours of The UPS Store #2016?
The store is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 5:00 PM, and closed on Sundays and certain holidays.
Does The UPS Store #2016 provide mailbox rental services?
Yes, they offer mailbox services for your mail and packages.
What payment methods are accepted at The UPS Store #2016?
They accept American Express, Apple Pay, Android Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
How can I contact The UPS Store #2016?
You can call them at +1 202-775-4302 or email at store2016@theupsstore.com.
Are there any special offers available at The UPS Store #2016?
Yes, you can save big with their special offers and coupons available on their website.
What nearby places can support my business needs around The UPS Store #2016?
Nearby you'll find Shred Nations for shredding services, American Society of Hematology offices, and office supply stores like Staples and Office Depot.
How can I use public transit to reach The UPS Store at 2021 L St NW?
The store is centrally located in Washington DC near various transit stops, making it easy for customers using public transportation to visit and access packing, shipping, and printing services.
What nearby amenities can I visit before or after using The UPS Store services?
You might consider visiting nearby For Eyes for eyewear needs, Italian Lace Events for event planning, or Alley Powered by Verizon for coworking space.
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