Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #2016 in Washington offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .
Details
- DeliveryNot available
Location
Hours
Reviews
3.2
155 reviews
5 stars
78
4 stars
4
3 stars2
2 stars
10
1 star
61
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some customers praised the friendly and helpful staff, others reported rude and unprofessional behavior from certain employees.
Operational Issues
Multiple reviews highlighted problems with the store's hours, including being closed when they were supposed to be open.
Pricing Concerns
Customers frequently complained about high prices for services and materials, feeling that the store engaged in price gouging.
Service Efficiency
Some customers appreciated the quick and efficient service, while others experienced delays and mistakes with their orders.
Mixed Experiences
Overall, experiences varied widely, with some customers expressing satisfaction and others vowing never to return.
- LRLiliana RamirezNov 15, 20255.0Shout to Lonell for helping me with shipping out my passport and being so patient! It’s already stressful with all the paper work. He made it easier!
- QGQuera GilliamOct 23, 20255.0I had an amazing experience thanks to Jade. Her friendliness, professionalism, and her going above and beyond to make sure everything was handled smoothly is the reason I'll not only be returning but also recommending this location to others.
- MWMonique WhiteOct 8, 20255.0Ana was very sweet and extremely helpful while assisting me with all the information I needed to send my package. Excellent customer service at this UPS Store location!
- CMCarl MackOct 1, 20255.0Lonell helped me out with printing and notarizing a document. Very helpful and efficient.
- YAYuliya ASep 17, 20252.0Me and 3 other people are standing outside their store at 9:10am on Wednesday and it’s closed, even though it must be opened at 8 am. Everyone with dropping off packages left to the different location, but me who has a package for pick up cannot do the same. Great service!
Frequently Asked Questions About The UPS Store
What services does The UPS Store at 2021 L St NW offer?
The UPS Store offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.
Where is The UPS Store #2016 located?
It is located at 2021 L St NW, Ste 101, Washington, DC 20036.
What are the business hours of The UPS Store #2016?
The store is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 5:00 PM, and closed on Sundays and certain holidays.
Does The UPS Store #2016 provide mailbox rental services?
Yes, they offer mailbox services for your mail and packages.
What payment methods are accepted at The UPS Store #2016?
They accept American Express, Apple Pay, Android Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
How can I contact The UPS Store #2016?
You can call them at +1 202-775-4302 or email at store2016@theupsstore.com.
Are there any special offers available at The UPS Store #2016?
Yes, you can save big with their special offers and coupons available on their website.
What nearby places can support my business needs around The UPS Store #2016?
Nearby you'll find Shred Nations for shredding services, American Society of Hematology offices, and office supply stores like Staples and Office Depot.
How can I use public transit to reach The UPS Store at 2021 L St NW?
The store is centrally located in Washington DC near various transit stops, making it easy for customers using public transportation to visit and access packing, shipping, and printing services.
What nearby amenities can I visit before or after using The UPS Store services?
You might consider visiting nearby For Eyes for eyewear needs, Italian Lace Events for event planning, or Alley Powered by Verizon for coworking space.