Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #2092 in Washington offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - 6 Blocks East Of The Us Capitol.
Details
- DeliveryNot available
- Curbside pickupNot available
- [Free/Paid] wi-fiNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.9
401 reviews
5 stars
272
4 stars
21
3 stars
8
2 stars
9
1 star
91
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and efficient, with specific mentions of employees like Joyzann, Priscilla, and Shamara.
Inconsistent Experiences
While many reviews highlighted excellent service, there were notable complaints about rude staff and poor customer interactions, indicating inconsistency in service quality.
Pricing Issues
Several customers expressed dissatisfaction with high fees for services like printing labels and using tape, suggesting a perception of unfair pricing.
Efficiency
Customers frequently noted quick service and minimal wait times, contributing to a positive overall experience.
Store Cleanliness
The store was generally described as clean and well-organized, enhancing the customer experience.
- AYAndre Yimby2 days ago1.0Honestly, I don't understand how the employees there can have such a bad attitude and treat customers with disrespect. This is roughly in line with a lot of the service industry folks in DC, that you would not see in Northern Virginia. The employees act like teenagers doing homework while sitting in detention, while the customers are trying maintain professional presence expected in polite society. I came in to do a simple Amazon return, and they first charged $3 just to print a shipping label and then charged me $2 to apply two pieces of tape to my box. I was not happy with this and stayed silent, but what really bothered me was the bad attitude. You can tell from this one employee's attitude that she hates her life and will punch down on customers with any opportunity she gets. She proceeds to give me a huge attitude when I ask for a receipt. I don't know how people like this expect to get anywhere in life. She's going to be working crappy jobs for the rest of her life with that attitude. I don't need to point out who it is, but if you can imagine what an employee with a bad attitude in DC looks like, that's exactly what they look like. This woman clearly wasn't raised correctly.
- FAFrank AveryOct 27, 20255.0Joyzann (and rest of the team) was an absolute saint. Made a usually inconvenient process super easy for me with no prompting or asking during their peak drop off hours. She just saw a bunch of opportunities to be nice and helpful and did it. Big thanks to her making a rough day a little nicer!
- BBBurna BoidOct 25, 20254.0Anytime I’ve come to this particular location, the staff are always very pleasant and helpful. Though parking is not the most convenient (I’ve unfortunately gotten a ticket due to my time-saving tactics), I’m never waiting too long, considering the line that’s usually present. It look worse than what it truly is.
- CCClaire COct 23, 20255.0Joyzann provided careful and thorough service for my complicated request. She was cheerful and chatty. I had a great experience working with her. I also like how all the employees at the store check with you before making you wait in line to see if you can use the automated return service so that you don’t waste your time.
- WTWalter TerschOct 15, 20255.0I have had consistently good experiences at this store. Walked in on a weekday morning today and Priscilla efficiently and warmly squared away both my package return and notary public needs. This small storefront UPS store punches above its weight in terms of the service it provides to our community.
Frequently Asked Questions About The UPS Store
What services does The UPS Store #2092 in Washington offer?
The UPS Store #2092 offers expert packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, and passport/photo ID services.
Where is The UPS Store located?
It is located at 611 Pennsylvania Ave SE, Washington, DC 20003, about 6 blocks east of the US Capitol.
What are the business hours of The UPS Store #2092?
The store is open Monday to Friday from 9 AM to 7 PM, Saturday from 9 AM to 5 PM, and closed on Sundays.
Is The UPS Store #2092 a Black-owned business?
Yes, it is a Black-owned business.
What payment methods are accepted at The UPS Store?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store provide mailbox rental and shipping services?
Yes, mailbox rental and shipping services are available at The UPS Store #2092.
Is The UPS Store #2092 wheelchair accessible and do they offer free Wi-Fi?
Yes, the store has a wheelchair accessible entrance and offers free Wi-Fi to customers.
Are there any nearby places to eat after visiting The UPS Store?
Yes, nearby eateries include The Good Foodie café, The Elixir Bar, Aatish On the Hill (Pakistani/Indian restaurant), and Barrel cocktail bar.
What nearby services can complement a visit to The UPS Store?
Nearby services include Nu-Pro Mobile Auto Glass for automotive needs, Colors Progressive Salon for beauty services, and Shred Nations for shredding services.
Which nearby points of interest might customers visit before or after The UPS Store?
Customers might visit Lincoln Park Strategies for marketing consulting, Ebony Pyramid Entertainment for music production, or Samurai Training Academy Washington DC for fitness.