Brand Certified
The UPS Store
4.0(423 reviews)
Certified by The UPS Store • Mar 01, 2026
Business Details
611 Pennsylvania Ave SE, Washington, DC
20003, United States
Certified by The UPS Store • Mar 01, 2026
(202) 543-0850
Certified by The UPS Store • Mar 01, 2026
https://locations.theupsstore.com/dc/washington/611-pennsylvania-ave-se
Certified by The UPS Store • Mar 01, 2026
About
Certified by The UPS Store • Mar 01, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2092 in Washington offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - 6 Blocks East Of The Us Capitol.
Details
- DeliveryNot available
- Curbside pickupNot available
- [Free/Paid] wi-fiNot available
- Wheelchair accessible entranceAvailable
Location
Certified by The UPS Store • Mar 01, 2026
Hours
Certified by The UPS Store • Mar 01, 2026
Reviews
4.0
423 reviews
5 stars
290
4 stars
22
3 stars
8
2 stars
9
1 star
94
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Joyzann and Priscilla for their exceptional service.
Inconsistent Experiences
While many reviews highlighted positive interactions, several customers reported rude behavior and unprofessionalism from staff, leading to mixed experiences.
Pricing Issues
Customers expressed frustration over additional fees for services like printing labels and using tape, feeling that these charges were excessive compared to competitors.
Efficiency
Several reviews noted the quick service and efficiency of the staff, with many customers appreciating the short wait times and prompt assistance.
- AEAndrea Everett4 days ago5.0Truly the service. Joyzann from store 2092 is AMAZING. Not only is she the kindest human to ever exist, her thoughtfulness in helping me bring in my many packages to the store and assisting me with my returns is greatly appreciated. I’m so so thankful for her
- DHDebra Hiett4 days ago5.0I'm always greeted with a smile asking what can they do to assist me. Never have I had any type of negative or rude attitude with the staff.
- CSChristi S.Feb 20, 20261.0Using the automated scan and drop off option, I was later incorrectly charged shipping on golf clubs on 2 separate occasions, both indicating the package was 40 lbs instead of 4 lbs. Seriously? I had to dispute the charges both times. This is crazy. Both from this store. Will never return.
- VPVeronica PriceFeb 14, 20265.0When visiting this location, the staff is always courteous, helpful, and get you right on your way in a timely fashion.
- GGGregoryFeb 13, 20265.0I was greatly pleased with both ladies customer service. They were EXCELLENT!!! They made sure to fulfill all my needs and fully answered all questions that I had. They also controlled the room by handling all customers, making sure everyone was taken care of in the proper order they arrived. They’re the best! Thanks again, and I will be returning in the future!
Frequently Asked Questions About The UPS Store
What services does The UPS Store #2092 in Washington offer?
The UPS Store #2092 offers expert packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, and passport/photo ID services.
Where is The UPS Store located?
It is located at 611 Pennsylvania Ave SE, Washington, DC 20003, about 6 blocks east of the US Capitol.
What are the business hours of The UPS Store #2092?
The store is open Monday to Friday from 9 AM to 7 PM, Saturday from 9 AM to 5 PM, and closed on Sundays.
Is The UPS Store #2092 a Black-owned business?
Yes, it is a Black-owned business.
What payment methods are accepted at The UPS Store?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store provide mailbox rental and shipping services?
Yes, mailbox rental and shipping services are available at The UPS Store #2092.
Is The UPS Store #2092 wheelchair accessible and do they offer free Wi-Fi?
Yes, the store has a wheelchair accessible entrance and offers free Wi-Fi to customers.
Are there any nearby places to eat after visiting The UPS Store?
Yes, nearby eateries include The Good Foodie café, The Elixir Bar, Aatish On the Hill (Pakistani/Indian restaurant), and Barrel cocktail bar.
What nearby services can complement a visit to The UPS Store?
Nearby services include Nu-Pro Mobile Auto Glass for automotive needs, Colors Progressive Salon for beauty services, and Shred Nations for shredding services.
Which nearby points of interest might customers visit before or after The UPS Store?
Customers might visit Lincoln Park Strategies for marketing consulting, Ebony Pyramid Entertainment for music production, or Samurai Training Academy Washington DC for fitness.
Brand Certified Facts from The UPS Store
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Certified March 01, 2026Yext Knowledge Graph
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