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The UPS Store

4.0
(119 reviews)

Business Details

1835 7th Street NW, Washington, DC
20001, United States
(202) 804-4338

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #7175 in Washington offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available

Location

The UPS Store
1835 7th Street NW, Washington, DC
20001, United States

Hours

Reviews

4.0
119 reviews
5 stars
88
4 stars
3
3 stars
0
2 stars
1
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff members are praised for being friendly and helpful, others are criticized for rudeness and unprofessional behavior.

Staff Performance

Certain employees, like Cullen, Lily, and Mya, received high praise for their helpfulness and professionalism, while others, particularly Donita, faced significant criticism for their attitude and service.

Efficiency

Customers noted issues with slow service and inefficiency, especially during busy times, leading to frustration among patrons.

Notary Services

Numerous complaints were made regarding the notary services, highlighting unprofessionalism and scheduling issues that resulted in wasted time for customers.
  • DJ
    Douglas Jensen
    Dec 22, 2025
    5.0
    Very helpful and friendly staff!
  • AW
    Alden Woodhull
    Dec 1, 2025
    5.0
    Donita was so helpful getting my package put together and making sure my items would arrive safely. She was friendly and kind! There wasn’t much of a line when I got there but it definitely got busier. I think 4:30-5:30 is their busiest time, especially on a Monday so if you hate waiting I’d plan around that!
  • MW
    Markesha Williams
    Nov 25, 2025
    1.0
    I came in and spoke to the cashier no one spoke back. They are unhelpful and unorganized. There were people standing in line with boxes, and waiting to be serviced. While the workers just look at everyone in line, while they have their own private conversations. The older lady and her coworkers lacked customer service skills, and need further training. I asked for tape because I ran out of tape. The lady pictured and all her coworkers sarcastically told me, “ they don’t give out, but one strip of tape.” It was as if like they got joy out of, turning a customers away. Then, the lady pictured laughed when I went elsewhere and came back with my box taped and ready to go. It takes nothing from you to do an act of kindness. Treat others how you would like to be treated. In everything that you do , and watch how much better your life will become.
  • SS
    sashani
    Nov 12, 2025
    1.0
    rude customer service, completely useless and unprofessional
  • CE
    Cheryl English
    Oct 23, 2025
    5.0
    Cullen is awesome! He is kind, patient and very knowledgeable of the products and services at UPS. He deserves a raise!!

Frequently Asked Questions About The UPS Store

What services does The UPS Store #7175 in Washington offer?

The UPS Store #7175 offers shipping, packing, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.

Where is The UPS Store #7175 located?

It is located at 1835 7th Street NW, Washington, DC 20001, United States.

Brand Certified Facts from The UPS Store

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Certified March 01, 2026Yext Knowledge Graph
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