The UPS Store

4.1
175 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #7315 in Washington offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Dakota Crossing - Fort Lincoln Neighborhood In Washington, D.C..

Details

  • [Free/Paid] wi-fiNot available
  • Free parking lotAvailable
  • On-site parkingAvailable
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
2490 Market St NE, Washington, DC
20018, United States

Hours

Reviews

4.1
175 reviews
5 stars
126
4 stars
4
3 stars
9
2 stars
5
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and helpful staff, there were several complaints about rudeness and unprofessional behavior from certain employees.

Store Hours

Numerous reviews highlighted issues with the store's hours, particularly being closed on Sundays despite online listings stating otherwise.

Pricing Concerns

Customers expressed dissatisfaction with high prices for services such as printing and packaging, feeling they were overcharged compared to other locations.

Efficiency

Many customers appreciated the quick and efficient service, noting that staff were able to handle busy periods effectively.
  • DH
    D H
    1 day ago
    5.0
    Great service and even better staff. They handled my shipping quickly and helped me print a couple of large New Year’s party photos that turned out beautifully. Fast, helpful, and reliable. I’ll definitely be back! The two woman are fantastic and charming even with the store busy.
  • IA
    IDOZPY Administrator
    3 days ago
    5.0
    Helped process over 50 thank you shipments for clients over the weekend. THANK YOU for the speed.
  • JH
    Jenay H
    3 days ago
    1.0
    One star only because I’m required to rate before reviewing otherwise customer service was 0. Samantha decided to huff and puff while I pulled up my second return code then proceeded to walk off. I waited patiently for her to return while the other employee female watched from a few distance. I was the only customer present. Once Samantha returned she said “do you have it now?!” I showed her the code she handed me one print out at that time I asked for a receipt for both shipments she stated it was on the one sheet she handed me. I asked for clarity and confirmation that the one print out verified both shipments. With more attitude she pointed at the paper and said yes! I asked her name and said Thank you. I proceeded to walk out and stated to service was awful and nasty. The other employee said owwww. I responded yes it’s awful! She then asked what? What’s wrong? I’m just standing here talking to my boss. At that time I said great can I speak with him as well. He came from behind the wall I expressed the customer service dissatisfaction his response was: thank you for your feedback. No apology just dismissive and nonchalant. I let him know I would now leave a public review immediately. Highly do not recommend! Lazy employees unhappy in customer service.
  • DH
    Dahlicia Holmes
    Dec 11, 2025
    1.0
    I went to this location to drop off an Amazon package that was a note box and no label. There was no one in line no one in the store. Do you know he sent me to the kiosk to use the kiosk because he says because it was aI went to this location to drop off an Amazon package that was a note box and no label. There was no one in line no one in the store. Do you know he sent me to the kiosk to use the kiosk because he says because it was a no box no label… I think that’s ridiculous. All he had to do was scan my pkg … it was the guy with the big old earlobes in his ears. Pure laziness! Also, a few weeks ago I went to this location on a Sunday and they were closed. It was not a holiday Sunday. It was around 11 or 12 PM and they were closed. I’m sick of this location.
  • PC
    Patrice Carrington
    Dec 8, 2025
    5.0
    Five star rude!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #7315 in Washington offer?

The UPS Store #7315 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.