Business Details
About
Water Cooler Supplier
Easy to use and conveniently located inside Safeway 2912. Our self-serve refill water station provides fresh filtered drinking water in 1, 3 or 5-gallons.
Location
Reviews
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- PDPriscilla DicksonNov 16, 20251.0Too bad you can’t give zero starts, unreliable service, orders either wrong and didn’t show up, had them for 2 months, with the second month NEVER SHOWING, that’s the reason for the cancellation, then a month later I was charged $50, without they notifying me, for a cooler refurbishment, but the reason I cancelled was because of them, didn’t have the energy to call them back to request a refund, as every time you call that call takes over an hour. This is why they have bad reviews, horrible service all around, could have been convenient but they didn’t make it so.
- TPThe Conscious Capitalists PodcastOct 17, 20251.0Terrible water delivery service— totally unreliable since the bungled meger last spring!!! I quit the service in June because of so many missed deliveries . I was hoping they had gotten better but this week by booked deliver for the 15th did not come and they rescheduled it for 17th and have now postponed until 21st. When I called to find out what was happening I was hung up on 3 times by customer service agents- who clearly don’t speak English very well… how this company stays in business is a mystery to me… pity the investors and the people who work here!!
- PAPete ArmstrongMay 29, 20251.0Do not use this service for local water delivery. We have been experiencing water delivery delays for more than 4 weeks with no resolution. Cannot get the brand to respond to inquiries via email or phone. Find a different service in DC.
Frequently Asked Questions About Primo Water Exchange
Where is Primo Water Exchange located?
Primo Water Exchange is located inside Safeway at 1855 Wisconsin Ave NW, Washington, DC 20007.
What products does Primo Water Exchange offer?
Primo Water Exchange offers water refills in 3-gallon and 5-gallon sizes, as well as empty water jugs.
What payment options are accepted at Primo Water Exchange?
Primo Water Exchange accepts American Express, Apple Pay, Cash, Mastercard, and Visa as payment options.
What are the business hours of Primo Water Exchange?
Primo Water Exchange follows the retailer location hours of Safeway 2912 where it is located.
What languages are supported at Primo Water Exchange?
Primo Water Exchange services customers in both English and Spanish.
How can I contact Primo Water Exchange?
You can contact Primo Water Exchange by phone at +1 844-237-7466 or by email at social@primowater.com.
Can I refill my reusable water bottles at Primo Water Exchange?
Yes, Primo Water Exchange provides a self-serve refill water station for fresh filtered drinking water compatible with reusable water bottles.
What nearby dining options are available around Primo Water Exchange?
Nearby dining options include Bento Sushi, Baku Caviar US, SNOWFOX, Cafe Divan, HomeMade Pizza Company, and Paisano’s Pizza, perfect for grabbing a meal before or after your water refill.
Are there any fitness or wellness centers near Primo Water Exchange?
Yes, nearby fitness and wellness centers include StretchLab for active stretching, Norah Clair Aesthetics for medical spa services, and SkinSpirit Georgetown for skin care and laser hair removal.
What other services or amenities are near Primo Water Exchange that customers might find useful?
Nearby services include KeyMe Locksmiths for key and lock services, Citibank and Truist ATMs for banking, Unleashed by Petco for pet supplies, and Tesla Supercharger for electric vehicle charging.