Business Details
About
Shipping ServiceMailing ServicePackaging Supply StoreFedEx
Visit FedEx Ship Center in Washington, DC when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.
Location
Hours
Reviews
3.4
605 reviews
5 stars
266
4 stars
80
3 stars
45
2 stars
30
1 star
184
What are people saying?
AI-generated from recent customer reviews
Customer Service
Holly received numerous positive mentions for her exceptional customer service, being described as friendly, helpful, and efficient.
Delivery Issues
Many customers reported significant problems with delivery attempts, including missed deliveries and lack of communication from drivers.
Security Concerns
Customers expressed frustration over strict security measures requiring ID for entry, which they found inconvenient and unnecessary.
Inconsistent Experience
Overall experiences varied widely, with some customers praising the service while others reported rude staff and poor handling of packages.
- AGAbigail GuinanDec 31, 20251.0First time shipper. The lady upsold us on shipment, interrupted me rudely when I was trying to ask my partner what day we should ship (preventing me from gathering any pricing information other than her own, classic sales tactic) and started speaking super slow like she wanted me to know that she thought I was stupid. She’d be good at sales if she were nicer, but unfortunately her aggressive and manipulative demeanor weirded us out and we won’t be back. Didn’t give us any options for ground shipping, btw. Basically made it sound like OneRate was our only option. Gross.
- MMMaeDec 31, 20251.0I ordered an iPhone on back order through Verizon, and unfortunately FedEx was the carrier assigned to deliver it. The delivery experience was extremely disappointing. I was home all morning waiting for my package, and tracking showed it would arrive before 1:30 PM on New Year’s Eve. The driver never came to my address, yet the package was marked as “customer unavailable.” No delivery attempt was made. My leasing office was open and fully staffed, with multiple people onsite, and they confirmed no FedEx driver or truck came to the building. The office is directly next to the main entrance and has full visibility through glass doors, so they would have seen any delivery attempt. My apartment also faces the street at a low level, and I never saw a FedEx truck pull up. The driver uploaded a photo of a random street instead of my building and left with my package. This is unacceptable, especially for a high-value item. I was really looking forward to receiving my phone, and this situation caused unnecessary stress and frustration. I work for Amazon, so I understand delivery expectations, and I would never treat a customer’s package this way. This driver did not make any attempt to deliver my phone, and FedEx needs to hold drivers accountable for actions like this.
- HFHilfred FernandezDec 8, 20251.0Stupid system...I couldn't ship an item using my company's business account without showing some form of association to my company, but they said I can do it at a FEDEX office print and ship. I dont understand how that works. This is a main fedex shipping center, but I have to use an their office print and ahip facility to do the same thing without needing to provide proof of association. Real stupid and inconvenient system. Dont bother with this facility if you need to ship something with your Fedex business account. I've never had to go through this in the 9 years i've been working for my company...hate this facilty.
- DFderel farmerNov 26, 20255.0I can say with confidence that I have never had a better customer experience. This is entirely due to FedEx associate Holly House. Warm and engaging by nature Holly exceeded all expectations for great customer service. She is truly a joy.
- CHCarmeisha HucklebyOct 29, 20255.0Ms. Holly is one of the most pleasant people I’ve ever met. She is so kind and patient.
Frequently Asked Questions About FedEx Ship Center
What services are available at the FedEx Ship Center in Washington, DC?
The FedEx Ship Center offers packing supplies, boxes, and a range of FedEx shipping services including expedited, standard, economy, international, ground, and freight shipping.
What are the operating hours of the FedEx Ship Center on weekdays?
The FedEx Ship Center is open Monday through Friday from 9:00 AM to 8:30 PM.
Is the FedEx Ship Center open on Sundays?
No, the FedEx Ship Center is closed on Sundays.
Where is the FedEx Ship Center located?
It is located at 1501 Eckington Place NE, Washington, DC 20002.
Can I schedule residential delivery or hold shipments for pickup at this FedEx location?
Yes, you can have FedEx shipments held for pickup or schedule your next residential delivery using FedEx Delivery Manager.
What brands of shipping does the FedEx Ship Center provide?
The center provides services under FedEx Express and FedEx Ground brands.
Are there any nearby dining options close to the FedEx Ship Center?
Yes, nearby dining options include Union Social (American restaurant), Bub and Pop's (restaurant and sandwich shop), The Eleanor (bar), Wendy's (fast food burger restaurant), and Five Guys (burger restaurant).
What nearby coffee shops can I visit when visiting the FedEx Ship Center?
Qualia Coffee, a cafe and smoothie juice bar, is located nearby and is a great spot to grab a coffee.
Are there convenient parking options near the FedEx Ship Center?
Yes, Colonial Parking, Inc. and SiriusXM Eckington Parking Lot offer parking options close to the FedEx Ship Center.
What is the phone number to contact the FedEx Ship Center in Washington, DC?
You can reach the FedEx Ship Center by phone at +1 800-463-3339.