Brand Certified
FedEx Ship Center
3.3(610 reviews)
Certified by FedEx Ship Center • Mar 01, 2026
Business Details
1501 Eckington Place NE, Washington, DC
20002, United States
Certified by FedEx Ship Center • Mar 01, 2026
(800) 463-3339
Certified by FedEx Ship Center • Mar 01, 2026
https://local.fedex.com/en-us/dc/washington/wasa
Certified by FedEx Ship Center • Mar 01, 2026
About
Certified by FedEx Ship Center • Mar 01, 2026
Shipping ServiceMailing ServicePackaging Supply StoreFedEx
Visit FedEx Ship Center in Washington, DC when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.
Location
Certified by FedEx Ship Center • Mar 01, 2026
Hours
Certified by FedEx Ship Center • Mar 01, 2026
Reviews
3.3
610 reviews
5 stars
267
4 stars
80
3 stars
45
2 stars
30
1 star
188
What are people saying?
AI-generated from recent customer reviews
Customer Service
Holly received numerous positive mentions for her exceptional customer service, while other staff were often described as rude or unhelpful.
Delivery Issues
Many customers reported significant problems with delivery attempts, including missed deliveries and lack of communication.
Security Concerns
Customers expressed frustration with the strict ID requirements and perceived overzealous security measures at the location.
Inconvenience
Several reviews highlighted the inconvenience of the location's policies and procedures, making it difficult for customers to ship or pick up packages.
- VJVeronica JohnsonFeb 20, 20261.0I went there to pick up my medicine and I couldn’t retrieve my packages because I was told the system was down. No one was able to help and I had to leave to return again at some point later to check if it’s working.
- KHKevin HongFeb 14, 20265.0Best customer service experience. I dropped in to ship a little box and Holly was not only friendly but very helpful, making sure I got the best rate and walked me through everything I needed to know. A good way to start a weekend.
- JMJon MarkmanFeb 5, 20261.0Won't let you in without a driver's license, guard is extremely rude about it too
- MYMuhammed YassinJan 19, 20261.0only if i could give 0 stars. Employee doesn’t know what they’re doing, customer service on the phone told me my item was available there, and they refused to bring it to me saying that this is not the correct package and the driver was never assigned to the center my tracking travel history yet shows it and customer service FedEx on the phone confirm that and said I can pick up my package it’s been three days and I still didn’t get anything.
- MMMaeDec 31, 20251.0I ordered an iPhone on back order through Verizon, and unfortunately FedEx was the carrier assigned to deliver it. The delivery experience was extremely disappointing. I was home all morning waiting for my package, and tracking showed it would arrive before 1:30 PM on New Year’s Eve. The driver never came to my address, yet the package was marked as “customer unavailable.” No delivery attempt was made. My leasing office was open and fully staffed, with multiple people onsite, and they confirmed no FedEx driver or truck came to the building. The office is directly next to the main entrance and has full visibility through glass doors, so they would have seen any delivery attempt. My apartment also faces the street at a low level, and I never saw a FedEx truck pull up. The driver uploaded a photo of a random street instead of my building and left with my package. This is unacceptable, especially for a high-value item. I was really looking forward to receiving my phone, and this situation caused unnecessary stress and frustration. I work for Amazon, so I understand delivery expectations, and I would never treat a customer’s package this way. This driver did not make any attempt to deliver my phone, and FedEx needs to hold drivers accountable for actions like this.
Frequently Asked Questions About FedEx Ship Center
What services are available at the FedEx Ship Center in Washington, DC?
The FedEx Ship Center offers packing supplies, boxes, and a range of FedEx shipping services including expedited, standard, economy, international, ground, and freight shipping.
What are the operating hours of the FedEx Ship Center on weekdays?
The FedEx Ship Center is open Monday through Friday from 9:00 AM to 8:30 PM.
Is the FedEx Ship Center open on Sundays?
No, the FedEx Ship Center is closed on Sundays.
Where is the FedEx Ship Center located?
It is located at 1501 Eckington Place NE, Washington, DC 20002.
Can I schedule residential delivery or hold shipments for pickup at this FedEx location?
Yes, you can have FedEx shipments held for pickup or schedule your next residential delivery using FedEx Delivery Manager.
What brands of shipping does the FedEx Ship Center provide?
The center provides services under FedEx Express and FedEx Ground brands.
Are there any nearby dining options close to the FedEx Ship Center?
Yes, nearby dining options include Union Social (American restaurant), Bub and Pop's (restaurant and sandwich shop), The Eleanor (bar), Wendy's (fast food burger restaurant), and Five Guys (burger restaurant).
What nearby coffee shops can I visit when visiting the FedEx Ship Center?
Qualia Coffee, a cafe and smoothie juice bar, is located nearby and is a great spot to grab a coffee.
Are there convenient parking options near the FedEx Ship Center?
Yes, Colonial Parking, Inc. and SiriusXM Eckington Parking Lot offer parking options close to the FedEx Ship Center.
What is the phone number to contact the FedEx Ship Center in Washington, DC?
You can reach the FedEx Ship Center by phone at +1 800-463-3339.
Brand Certified Facts from FedEx Ship Center
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