Business Details
About
Shipping ServiceMailing ServicePackaging Supply Store
Visit FedEx Ship Center in Washington, DC when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.
Location
Hours
Reviews
3.4
601 reviews
5 stars
265
4 stars
80
3 stars
45
2 stars
30
1 star
181
What are people saying?
AI-generated from recent customer reviews
Customer Service
Holly received numerous positive mentions for her exceptional customer service, being described as helpful, friendly, and efficient.
Delivery Issues
Many customers reported significant problems with package deliveries, including missed attempts, lack of communication, and packages being marked as undeliverable without proper attempts.
Security Concerns
Customers expressed frustration over strict ID checks and the overall security process, which was described as excessive and unwelcoming.
Mixed Experiences
While some customers had positive experiences with staff, others reported rude service and inefficiencies, indicating inconsistency in service quality.
Accessibility
The location's accessibility was criticized, particularly the lack of pedestrian access and the requirement for physical ID to enter.
- CHCarmeisha HucklebyOct 29, 20255.0Ms. Holly is one of the most pleasant people I’ve ever met. She is so kind and patient.
- SWShequita WilliamsOct 21, 20255.0I went here to pick up my package and Ms. Holly was the best! Her energy and great customer service on top of being efficient. We need more people like her she is appreciated!
- PKPhil KatzOct 10, 20251.0Ridiculous amounts of security theater (everyone in the car had to show ID before parking) and terrible service. Everything about FedEx has become terrible. Never my first choice but the only option for a large package -- that they were then utterly unable to deliver to our door.
- SSSylvieOct 8, 20255.0Holly was so fast and efficient ! I have been tracking down this package and decided to show up to the source to see if it was in the warehouse, less than 5 minutes later Holly was asking for me to sign and it was in my hands. The security guards at the front are also really kind too - doing their jobs well but not on some macho power trip.
- VTVon TewariOct 7, 20255.0Holly H. was absolutely lovely and she has an energetic spirit! She made the package experience wonderful and made me feel taken care of throughout the entire process! Thank you!
Frequently Asked Questions About FedEx Ship Center
What services are available at the FedEx Ship Center in Washington, DC?
The FedEx Ship Center offers packing supplies, boxes, and a range of FedEx shipping services including expedited, standard, economy, international, ground, and freight shipping.
What are the operating hours of the FedEx Ship Center on weekdays?
The FedEx Ship Center is open Monday through Friday from 9:00 AM to 8:30 PM.
Is the FedEx Ship Center open on Sundays?
No, the FedEx Ship Center is closed on Sundays.
Where is the FedEx Ship Center located?
It is located at 1501 Eckington Place NE, Washington, DC 20002.
Can I schedule residential delivery or hold shipments for pickup at this FedEx location?
Yes, you can have FedEx shipments held for pickup or schedule your next residential delivery using FedEx Delivery Manager.
What brands of shipping does the FedEx Ship Center provide?
The center provides services under FedEx Express and FedEx Ground brands.
Are there any nearby dining options close to the FedEx Ship Center?
Yes, nearby dining options include Union Social (American restaurant), Bub and Pop's (restaurant and sandwich shop), The Eleanor (bar), Wendy's (fast food burger restaurant), and Five Guys (burger restaurant).
What nearby coffee shops can I visit when visiting the FedEx Ship Center?
Qualia Coffee, a cafe and smoothie juice bar, is located nearby and is a great spot to grab a coffee.
Are there convenient parking options near the FedEx Ship Center?
Yes, Colonial Parking, Inc. and SiriusXM Eckington Parking Lot offer parking options close to the FedEx Ship Center.
What is the phone number to contact the FedEx Ship Center in Washington, DC?
You can reach the FedEx Ship Center by phone at +1 800-463-3339.