FedEx Office in Washington, DC provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
Very bad I got a message from someone in the mail centre I got all sorts of abuse and then asked me can she keep the items in the box totally gross misconduct I dunno where to go with it I have her name and number alls I. No is she's is in Washington dc
MS
Ms. Scott
Sep 5, 2025
1.0
The woman they have working with the loc, has a very interesting demeanor. Yesterday she asked me to keep my question about rush orders until she was done and then became visibly annoyed when she realized my question led to her reworking the order.
Today, I pick up my print and it looks like a cheap print job. I have had printers let me know if I needed larger resolution or another format to print clear. She just stares at me when I tell her I won’t be taking it then rolls her eyes.
Is this not a print shop? Who’s taking a raggedy print job. Sister, have a better life. She is friendly but she turns very quickly and visibly, that’s just terrible. Twice she just stared at me, as if I’m the one being a problem. I’m the paying customer with the right to ask questions and deny a bad service.
GP
Green Potato
Aug 19, 2025
2.0
They make it seem like your presence is a burden to them
MA
MeAndMyself AndI
Jul 31, 2025
1.0
I visited this FedEx Print & Ship Center on July 29, 2025, around 11 AM for passport photos, both printed and digital. Unfortunately, the experience was frustrating and unprofessional due to the behavior of the employee who assisted me — a Caucasian male who acted as if he had managerial authority.
From the start, when I requested a digital copy so I could print additional photos if needed, he responded with confusion and dismissiveness, acting as if my request was unreasonable. He even suggested that it was impossible to print from a digital copy, which felt like an insult to my intelligence. After paying over $30 for six printed photos and receiving the digital copy, I immediately noticed that the digital version had a noticeable shadow in the background, making it unusable for official purposes. When I pointed this out, he dismissively stated that the digital copy is different from the printed one, which was both deceptive and frustrating.
Ultimately, I ended up with a digital copy that was completely useless and felt like I had been misled and disrespected. After expressing my frustration on a phone call with a friend, the employee approached me afterward, standing uncomfortably close and creating an atmosphere of intimidation rather than assistance.
This experience went beyond poor service; it felt like a deliberate attempt to undermine and disrespect me. I attempted to report this to FedEx by phone but was told that I would need to write a letter to address staff issues and he did not know the corporate address I should use, which felt like another layer of dismissal.
I hope FedEx addresses this behavior and ensures that all customers are treated with respect and professionalism.
GK
Gauhar Khan
Jul 12, 2025
1.0
Saturday July 12
Very un professional person working behind the
Counter clearly she was sitting in the back
Refused the service and said I am busy now
If you can do it yourself there's the machine
With out even listening my request I think
It all comes from top role models of this prestigious business!!
Frequently Asked Questions About FedEx Office Print & Ship Center
What services does FedEx Office Print & Ship Center in Washington, DC offer?
FedEx Office Print & Ship Center provides printing, shipping, copying, digital printing, direct mail, signs and graphics, internet access, computer rental, fax services, passport photos, online notary, lamination, binding, and more.
Where is the FedEx Office Print & Ship Center located?
It is located at 650 Massachusetts Ave NW, Suite 105, Washington, DC 20001, USA.
What are the operating hours of FedEx Office Print & Ship Center?
Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and closed on Sundays.
Which payment options are accepted at FedEx Office Print & Ship Center?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Can I use online printing services and pick up my order at FedEx Office Print & Ship Center?
Yes, you can upload documents online and choose in-store pickup or delivery for your prints.
What brands and software does FedEx Office Print & Ship Center use for its services?
They use brands like Kinko's Copies, FedEx Express, FedEx Ground, and software such as Microsoft Office 2010 Professional, Adobe CS3 Suite including Acrobat, Illustrator, Photoshop, and PageMaker and InDesign.
How can nearby public transit or parking facilities benefit visitors to FedEx Office Print & Ship Center?
SP+ Parking is nearby providing convenient parking options, making it easier for customers to visit FedEx Office Print & Ship Center without hassle.
What dining options are available near FedEx Office Print & Ship Center for visitors?
DeliZique (a sandwich shop), Ping Pong Dim Sum (dim sum restaurant), and Howl at the Moon Washington, D.C. (bar and restaurant) are nearby for meals before or after your visit.
Are there any educational institutions close to FedEx Office Print & Ship Center?
Yes, Georgetown University School of Continuing Studies and Georgetown University's Emergency & Disaster Management Master's program are nearby, offering convenient access for students who may need printing and shipping services.
What community or nonprofit organizations are near FedEx Office Print & Ship Center?
Nearby are organizations such as Education Forward DC, Humanity Within Foundation, Chorus America, and Destination DC, which may benefit from FedEx's printing and mailing services.