FedEx Office in Washington, DC provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
Many customers praised the staff for their helpfulness and professionalism, particularly highlighting individuals like Maxwell, Anthony, and Jennifer for their outstanding service.
Mixed Experiences
While some customers had excellent experiences, others reported rude or unhelpful staff, particularly mentioning issues with management and specific employees.
Efficiency
Several reviews noted the quick and efficient service, especially during busy times, with staff managing to assist multiple customers effectively.
Printing Services
Customers appreciated the quality and speed of printing services, although there were complaints about inconsistent pricing and issues with specific print jobs.
Store Environment
The store was generally described as clean and organized, but some customers mentioned difficulties with parking and accessibility.
EE
Eric
Nov 29, 2025
5.0
Visited this location to deal with a return and though I wasn’t assisted by Ms. Laneisha, I still had to leave a 5 start review due to her customer service so the a family that spoke little to no English. She was kind, patient and didn’t it make them feel rushed at all. I’m one who appreciates good customer service when I see it and I felt the need to acknowledge her outstanding customer service. Thank You for being great!!!!!
KW
Kristine Wallace
Nov 20, 2025
5.0
I love this Fedex location. Maxwell is the absolute best! I go here often to do print work for my job. He is always helpful and kind. They are very quick and responsive.
JA
Jalil Afridi
Nov 9, 2025
1.0
Manager Chay, needs to fired immediately, despite me telling her that I am a little handicap and if she could help me, she delayed my work, entertained other customers, charged me wrong amount and was very rude. I started working on photocopy machine and was doing it wrong till Mr Anthony came although I had asked for helped earlier, please see me inside story from store video cameras from 4:45 till 5:30 and see Miss Chay behavior for yourself. Also why are the store lights off since last one hour? Multiple bad management things, time to change the manager and bring somebody who is more humane and customer centric. 🙏
P.s:Fell free to contact me if you need to see my handicap card.
AK
Alina Kin
Oct 24, 2025
5.0
Excellent Service from Jennifer
Dear FedEx Team,
I’d like to share my appreciation for the wonderful service I received during my recent visit. From the moment I walked in, everyone was very friendly and welcoming. I was immediately shown which envelope to use, and the whole process went smoothly.
When I finished filling out my form, the staff helped me right away — I didn’t have to wait at all. They even kindly helped me correct a small detail (adding a name) without any hesitation.
I especially want to mention Jennifer, who was incredibly pleasant and professional. She greeted every customer with a warm “hello” and said “goodbye, have a good day” to everyone as they left. Her kindness really made a difference — it was honestly the best experience I’ve ever had at a shipping location.
Thank you for providing such excellent service!
JP
Jesse Pleger
Sep 20, 2025
5.0
Great customer service! Makayla was extremely helpful - thank you!
Frequently Asked Questions About FedEx Office Print & Ship Center
What printing and shipping services does FedEx Office Print & Ship Center provide?
FedEx Office Print & Ship Center offers printing services including digital color printing, poster printing, business cards, brochures, banners, and more, as well as FedEx shipping and packaging services.
What are the operating hours for FedEx Office Print & Ship Center in Washington, DC?
The center is open Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Can I upload documents online to print at FedEx Office Print & Ship Center?
Yes, you can upload documents using FedEx Office Print Online for convenient pickup or delivery of flyers, brochures, presentations, banners, and signs.
Does FedEx Office Print & Ship Center offer passport photo and visa services?
Yes, the center provides passport photo services and online notary services to assist with visa and passport requirements.
What payment methods are accepted at FedEx Office Print & Ship Center?
The center accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
Is there in-store pickup available at FedEx Office Print & Ship Center?
Yes, the center offers in-store pickup for printing orders as well as in-store shopping.
How can I contact FedEx Office Print & Ship Center in Washington?
You can contact them by phone at +1 202-547-0421 or via email at usa1810@fedex.com.
What nearby places can I visit around FedEx Office Print & Ship Center?
Nearby places include the T-Mobile mobile phone store, European Wax Center beauty salon, Wells Fargo ATM, and the popular &pizza restaurant.
If I need mobile accessories or phone services, where can I go near FedEx Office Print & Ship Center?
You can visit nearby T-Mobile or RadioShack for mobile phones, accessories, and electronics.
Are there dining options close to FedEx Office Print & Ship Center for a quick meal or break?
Yes, several pizza restaurants such as &pizza, Southeast Pizza, and other local eateries are nearby for quick meals before or after your visit.