FedEx Office in Washington, DC provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
Location
Certified by FedEx Office Print & Ship Center • Mar 01, 2026
Certified by FedEx Office Print & Ship Center • Mar 01, 2026
Reviews
4.7
1,073 reviews
5 stars
969
4 stars
32
3 stars8
2 stars13
1 star
51
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their exceptional service, highlighting individuals like Maxwell, Anthony, and Michael for their helpfulness and professionalism.
Efficiency
Several reviews noted the quick turnaround times for printing and shipping services, with many customers expressing satisfaction with how fast their needs were met.
Mixed Experiences
While many reviews were positive, there were notable complaints about specific staff members being rude or unhelpful, indicating inconsistency in service quality.
Cleanliness and Organization
Customers appreciated the cleanliness and organization of the store, which contributed to a pleasant shopping experience.
Technical Issues
Some customers experienced issues with online services and in-store technology, leading to frustration and dissatisfaction.
CK
Cara Koontz
Feb 17, 2026
5.0
I cannot say enough good things about this FedEx. The front desk staff are so helpful, every time. I've shown up with absurdly large rugs, huge puffy pillows, and other misshapen items and they have jumped in to support me each time.
RB
Ryan Bowers
Feb 15, 2026
1.0
Drivers in the area regularly lie about having made a delivery attempt when they clearly just don’t want to deliver a package.
LC
Lynn Cartwright-Punnett
Feb 2, 2026
5.0
Exceptional service provided on Sunday 2/1 by the print shop staff (I wish I had written down names!). We needed a simple job printed quickly and the job was perfect and also finished 3 hours ahead of the original estimate, which was a life saver on a hectic day.
SB
Stephanie Brombosz
Jan 21, 2026
5.0
I want to specifically shout out Maxwell, the store manager at the Eastern Market FedEx. He’s helped me twice now, and while neither situation was anything out of the ordinary, his efficiency, kindness, and willingness to genuinely help stood out so much. He’s calm, knowledgeable, and makes what could be a stressful errand feel easy and pleasant. Customer service like this really makes a difference—thank you, Maxwell!
EE
Eric
Nov 29, 2025
5.0
Visited this location to deal with a return and though I wasn’t assisted by Ms. Laneisha, I still had to leave a 5 start review due to her customer service so the a family that spoke little to no English. She was kind, patient and didn’t it make them feel rushed at all. I’m one who appreciates good customer service when I see it and I felt the need to acknowledge her outstanding customer service. Thank You for being great!!!!!
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Certified March 01, 2026Yext Knowledge Graph
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