FedEx Office Print & Ship Center

Reviews

• MI

  Mehmet Nurullah Isik

  Dec 18, 2025
  1.0
  I paid for FedEx Overnight service on November 28 with a guaranteed delivery date of November 29. FedEx failed to deliver the package until December 1, making the shipment completely useless. Even worse, FedEx refused to honor its own Money-Back Guarantee and denied a refund without a valid explanation. Customer service repeatedly deflected responsibility, refused to escalate the issue, and wasted my time with scripted responses. Charging premium prices for “overnight” delivery and then delivering days late with no accountability is unacceptable. If FedEx will not stand behind its guarantees, then the guarantee is meaningless. This experience demonstrates a serious lack of integrity and customer care. I strongly advise others to avoid FedEx Overnight services unless they are prepared to lose both their money and trust when FedEx fails to deliver as promised.
• MG

  M G

  Dec 6, 2025
  1.0
  Terrible. For some reason, every time I come to this place there is a sign on the door that says “will return in 15m” but nobody comes back for over 30m. The guy today forgot my order and made about 15 people wait in line while he spent 20 minutes doing all the copies himself.
• EM

  Evita m

  Dec 5, 2025
  5.0
  Ja'mia is phenomenal. Thank you!
• SK

  Shahid Khan

  Sep 6, 2025
  5.0
  Yoel is a wonderful staff member and was very professional and helpful to everyone even though he was the only staff member working today. He maintained poise and patience while dealing with multiple customers and was on point when it came to troubleshooting multiple individuals requests at the same time. Definitely glad to have seen such a hard working individual, excellent service, and even being seen rapidly given the circumstances. Definitely recommend this FedEx and I'll ensure I keep coming myself.
• SF

  Sarah Fleischer

  Aug 18, 2025
  5.0
  Employee Anthony is my hero! I came to this FedEx location after being told at another FedEx location that the address provided by Canadian authorities as the "courier" address for my citizenship documents was incorrect and my shipment could not be processed. Anthony had no trouble with the address, and patiently and determinedly persisted in making this shipment happen even though the system resisted processing it despite my having a FedEx account. I am very relieved that these documents are on their way, and very grateful to Anthony for making it happen. Even this location is much farther from my house than the first one, I definitely will return here when I need to ship in person.

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