Business Details
About
Shipping ServiceLogistics ServiceMailing ServiceCourier ServiceDHL USA
The DHL Express Service Point at Washington DC in Washington offers international shipping services and next day shipping and delivery for your personal or business needs. With a staff of shipping experts and a variety of day and time-definite shipping services, easily ship luggage, passports, or packages of any size to destinations across the U.S. or internationally. For more information and DHL Promo Codes to help you save on every shipment, visit our store today.
Details
- DeliveryAvailable
- Wheelchair accessible entranceAvailable
Location
DHL Express Service Point Washington
3130 V Street NE, Washington, DC
20018, United States
Hours
Reviews
2.6
415 reviews
5 stars
136
4 stars
30
3 stars
17
2 stars
15
1 star
217
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some customers praised individual staff members for their helpfulness, many expressed frustration with the overall customer service experience, citing long wait times and unresponsive support.
Delivery Issues
Numerous reviews highlighted significant problems with delivery attempts, including claims of attempted deliveries when customers were home, packages marked as delivered but not received, and poor communication regarding delivery status.
Incompetence
A recurring theme in reviews was the perceived incompetence of delivery drivers and staff, with many customers reporting that drivers failed to follow delivery instructions or made false claims about delivery attempts.
Mixed Experiences
Some customers reported positive experiences with specific employees, indicating that while there are issues at the location, there are also staff members who provide excellent service.
- BCBobby CoffeyDec 19, 20255.0Great experience. Customer service lady was so nice and helpful.
- TTTroy ToliverDec 16, 20251.0Slowest service, worst service.
- COCecilia OmayeDec 12, 20255.0Kamille was awesome. She was patient with me being a first time DHL customer.👌
- DBDawn BahenDec 4, 20251.0Most horrible experience ever. They keep saying that they have made delivery attempts. It is clear that we are a business.. they always attempt to deliver after hours late at night. You can not call, as it is AI .. so you get nowhere. It says that you can use the web site to make changes... NOT. It will not let me change the address.. It will not let me schedule to pick up in person. I simply keep getting messages that my package is in limbo. This is super crazy to have a business with absolutely NO customer service. We will be sure to steer clear of this delivery company. HORRIBLE, HORRIBLE, HORRIBLE.
- JKJudi KolotNov 28, 20251.0Sent a pkg from SURREY, B.C. CANADA October 6th to Judi Kolot c/o Luke., and according to tracking, it's been all over the place. If it doesn't arrive today or tomorrow, we won't receive it .. have been waiting 2 years. VERY DISAPPOINTED IN YOUR SERVICE. Tracking number 921149523322
Frequently Asked Questions About DHL Express Service Point Washington
What international shipping services does DHL Express Service Point Washington offer?
DHL Express Service Point Washington offers international shipping services including next day shipping and delivery for personal or business needs.
Where is DHL Express Service Point Washington located?
It is located at 3130 V Street NE, Washington, DC 20018, United States.
What are the operating hours for DHL Express Service Point Washington?
The service point is open Monday to Friday from 10:00 AM to 6:00 PM and closed on Saturdays and Sundays.
Does DHL Express Service Point Washington provide delivery services?
Yes, DHL Express Service Point Washington offers delivery services.
What payment options are accepted at DHL Express Service Point Washington?
Accepted payment methods include American Express, Apple Pay, Check, Discover, Mastercard, and Visa.
Is the DHL Express Service Point Washington wheelchair accessible?
Yes, the facility has a wheelchair accessible entrance.
How can I download the DHL app to manage my shipments?
You can download the DHL mobile app for Android from the Google Play Store or for iOS from the Apple App Store using the provided URLs.
Which nearby places can I visit after shipping my package at DHL Express Service Point Washington?
Nearby places include the United States Postal Service for additional mailing needs, Southern Glazer's Wine and Spirits for beverage purchases, and the Supreme Court of The US Library if you are interested in visiting a public library and government site.
How can nearby transportation services help me reach DHL Express Service Point Washington?
Nearby transportation options like Battle's Transportation provide rental services that can help you reach DHL Express Service Point Washington conveniently.
Are there local community services near DHL Express Service Point Washington that might interest visitors?
Yes, nearby organizations like Teamsters Employers Trust Fund and FBI Washington Field Office Citizens Academy Alumni Association offer community services and non-profit support, which might be of interest to visitors.