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United States Postal Service

1.6
(78 reviews)

Business Details

10 Brookley Ave SW, Bolling Afb, DC
20032, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 10 Brookley Ave SW to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
10 Brookley Ave SW, Bolling Afb, DC
20032, United States

Hours

Reviews

1.6
78 reviews
5 stars
8
4 stars
2
3 stars
1
2 stars
3
1 star
64
  • CC
    C Canosa
    Jan 7, 2026
    5.0
    There are a lot of negative reviews here, and I understand why. The office isn’t always open during posted hours, and the system often seems to be down. That said, I want to leave a positive review for Mercedes at this USPS location. She is absolutely wonderful—consistently helpful, kind, and friendly—and she truly goes out of her way to make sure everything is handled correctly. Customer service like hers makes a real difference, and it’s always a pleasure being helped by her. USPS is lucky to have Mercedes. Unfortunately, the experience with other postal workers, especially on weekends, often leaves much to be desired. The 5 stars is for Mercedes, 1 star for this location. Avoid if possible.
  • AG
    Akitriana Grayson
    Nov 19, 2025
    1.0
    I don’t like writing bad reviews. I tend to keep my comments to myself. But dear God the customer service here is AWFUL. I’m always polite and say hello but the person there made me feel like I was inconveniencing them when there was no one there! They made me feel so uncomfortable and unwelcomed. No one should be made to feel like this when all they want is help. Don’t come here.
  • JP
    Jenna Potter
    Nov 18, 2025
    1.0
    Went in at 4pm to buy stamps and envelopes and the lady that worked that had a really bad attitude she said " what do you want?" I said oh I just need stamps and envelopes and she said they had no stamps and no envelopes. I clarified as I was literally looking at the envelopes. And she still said they had none. And I asked if they had any kind of postage and she said no. You literally can print certain postage sticker from the computer. 🙄
  • RP
    Ricardo Perez
    Apr 4, 2024
    5.0
    Don't know why it gets so much hate. They do their job, and that's good enough for me.
  • LD
    Liz Williams Doland
    May 4, 2023
    1.0
    The least helpful post office in the country. I tried twice to mail something this week and failed due to their terrible system and customer service. Don’t bother coming here.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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