United States Postal Service

2.7
49 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 245 Broad St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
245 Broad St, Windsor, CT
06095, United States

Hours

Reviews

2.7
49 reviews
5 stars
14
4 stars
6
3 stars
2
2 stars
3
1 star
24
  • GG
    Gary
    Nov 14, 2025
    1.0
    Consistently getting the wrong mail delivered to our house with the wrong house number! Our house number is on the house in large metal numbers. I’ve also posted on the door, the names of who lives here and we (still) get mail delivered with people that don’t match those names that no longer live here and haven’t for years! This is happening on a weekly basis now, sometimes daily, there is just no attention to detail or care.
  • DN
    Dana Najdzien
    Oct 28, 2023
    5.0
    Great customer service. Everyone working there was friendly and helpful when we went to apply for our daughters passport.
  • KK
    Kris
    Mar 14, 2019
    1.0
    If there were negative stars that is what the rating would be. Not even the post office but the customer service line. After going through automated system after automated system and being on hold for over an hour the SUPERVISOR hangs up in my face after they delivered my package to the wrong house. The AUDACITY! UPS needs to clean house and start fresh with more competent workers because this is ridiculous!
  • KG
    Kimberly Gibbons
    Nov 13, 2018
    1.0
    We have so many problems with getting our packages, cards and you name it. It is so frustrating that we can get our holiday and birthday cards like everyone else. Terrible!
  • NR
    nancy ray
    Apr 27, 2018
    5.0
    Ibrahim is very professional and very kind! Thank you for going above and beyond in helping my parents out with a passport form. We need more people like you in this world!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.