RXO Logistics is the largest provider of last mile logistics for heavy goods in North America. Last mile is a critically important part of the supply chain that benefits from scale, technology and experience. We arrange an average of 10,000,000 last mile deliveries and about 500,000 assemblies and installations annually.
Unfortunately had an awful experience with them delivering a brand new washer and dryer. They didn’t come with everything- left them in the middle of our basement and said they’d come the next day to install. I did not agree with this at all. I feel very uncomfortable with the fact that they just left them, not hooked and no way for us to tell if they work. They then said they’d be there the NEXT DAY and cancelled at the time of our delivery estimate because they never ordered what they needed to. Now they won’t even just come hook them up and NOT stack them which we agreed we would just set them side by side because we are still in our delivery time. This has been a very, very stressful experience. Be cautious!!! Couldn’t do 0 stars :/
SS
Steve
Sep 17, 2025
1.0
Worst delivery service ever. Asked for 12:30 pm delivery and it was confirmed 3 times. Delivery guys texted us at 9:45 in the morning saying they were on their way and we replied no one is home until 12:30 , the said ok, and arrived and left at 10. We made multiple calls and everyone said tough and reschedule another week out( we waited a week already) . Then I called back 3 more times and put on hold to escalation, 40 minute wait each time without any one picking up. We canceled our order, screw these guys
CK
Christine Kent
Oct 19, 2021
5.0
Delivery service was great. The drivers were polite and helpful. They were quick but efficient and careful. Thank you.
SK
Steven Kaufmann
Sep 28, 2021
1.0
Absolutely terrible. I was given a delivery window between 8an and 12pm. It's now 5:30pm and my refrigerator is nowhere to be found. They tell me my order is the last to be delivered. They can't even tell me when it will be delivered. Don't dell with this company if possible!
GB
Gary Bacchiocchi
Aug 30, 2019
5.0
The guys came when they said they would and were very courteous and professional.
RXO Logistics is the largest provider of last mile logistics for heavy goods in North America, arranging last mile deliveries, assemblies, and installations.
Where is RXO located?
RXO is located at 530 Hayden Station Rd, Windsor, CT 06095, United States.
What are RXO's business hours?
RXO operates daily from 8:00 AM to 5:00 PM.
How can I contact RXO for last mile logistics inquiries?
You can contact RXO via email at lastmile@rxo.com or by phone at +1 800-883-4593.
Does RXO provide services in multiple languages?
Yes, RXO offers services in both English and Spanish.
What kind of deliveries does RXO specialize in?
RXO specializes in last mile deliveries for heavy goods including appliance delivery, furniture delivery, and appliance installation.
How can I learn more about RXO's last mile logistics services online?
You can learn more on their official website at https://www.rxo.com and the specific last mile site https://last-mile.xpo.com/.
Are there other logistics companies near RXO in Windsor?
Yes, nearby logistics-related companies include Seko Worldwide-Windsor, XPO Logistics, Inc., OSH Logistics, and Priority Express Inc., which could be useful for additional freight and cargo services.
What nearby amenities might customers enjoy when visiting RXO?
Customers can visit nearby spots like Mondazzi Salt Room for spa services, Mondazzi Books for books and gifts, or enjoy dining at Yosi Kosher Catering and Yosi Kitchen.
How can nearby transportation hubs help customers reach RXO?
Seko Worldwide-Windsor offers freight and cargo services including airport travel, which can aid customers in logistics planning and reaching RXO more easily.