United States Postal Service

4.0
71 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 10 Schoephoester Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
10 Schoephoester Rd, Windsor Locks, CT
06096, United States

Hours

Reviews

4.0
71 reviews
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50
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13
  • TD
    Taniela Davis
    Aug 11, 2025
    1.0
    Canceled my passport appointed twice. if you guys are not available to do appointments, take this location off appointments and stop calling people 1 hour before time to cancel! wasted my timeeeee
  • BG
    Beth Galloway
    Aug 4, 2025
    1.0
    I don't ever give reviews but the service today at this post office was not good. I made an appointment for passport photos for my two adult kids. I was not late, but was told initially that my appointment was not in the system and that the lady who does the photos was not in the building yet. So I asked what was I supposed to do and was told to wait. The lady did give me the applications, but it wasn't clear to me that we needed to have them filled out (I thought I was coming in for photos only). The photo lady showed up close to 20 minutes after our appointment but was very rude to me, said my appointment was in the system and said that we needed to have our papers filled out. She then took four people ahead of us. We filled out our papers and an an hour and a half later, (crossing my fingers) the applications were submitted. It was a very irritating experience and I felt like I was treated like I did something wrong. No apology was given. Not sure it's worth making an appointment when staff is not scheduled.
  • DS
    Dave Smith
    May 8, 2024
    2.0
    Sitting in line for 20 minutes...one person on the counter, spent all this time doing a passport application...8 people in line. Ridiculous for what we pay for postage they are always short staffed.
  • HM
    Hera Mohammad
    Sep 10, 2022
    1.0
    Worst post office I’ve ever been to should be closed forever I also recommend never going there
  • MO
    Michal Orzechowski
    Nov 30, 2019
    5.0
    Definitely the best post office I've ever been in US and I am frequent post office customer. Staff is professional and always customer friendly. Top service!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.